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D7000 not showing on local network, nor is attached USB storage

CraigR62
Tutor

D7000 not showing on local network, nor is attached USB storage

Configured my D7000 as an access point but device doesn't show up on computer browser!!!

Have attached 2 x USB stick drives for occassional use, but again these cannot be accessed locally as they can't be seen.

 

The ReadyCLOUD access works OK, it's just the local access that is giving me issues.  It's probably obvious, but for the moment I can't see it - will call it a senior moment!!!

 

Any assistance greatly appreciated, as I appear to be going round in circles

 

I am using a Surface Pro 4 on Win10 Pro.  The D7000 is on fw V1.0.1.64_1.0.1

 

Thanks in advance

Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 4

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CraigR62
Tutor

Re: D7000 not showing on local network, nor is attached USB storage

Thanks for the prompt response.

 >What does "computer browser" mean to you?  

OK, slack use of terminology - file explorer.  Couldn't see the D7000 under the 'Network' tab

 

> Have attached 2 x USB stick drives for occassional use, but again these
> cannot be accessed locally as they can't be seen.
        >When you do what, exactly?

As the "file explorer"  couldn't detect the D7000 the subsequent USB shares also unable to be located.  On the D7000 the USBs are given the '\\readyshare\<device_name>' as a path.  This is also not accessible - not found.  No error messages other than unable to connect.

 

Able to ping the AP OK, also access admin pages.

 

Since posting found another thread relating to Netgear using SMBv1  and needing to ensure that this feature was fully enabled.  This I have done and appears to have resolved the issue. 

 

Apologies for poor description of situation - spent most of yesterday with WD trying to resolve why NAS keeps dropping off local network. C'est la vie.

 

Thanks again.

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Message 3 of 4

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antinode
Guru

Re: D7000 not showing on local network, nor is attached USB storage

> Configured my D7000 as an access point but device doesn't show up on
> computer browser!!!

   What does "computer browser" mean to you?  Web browser?  Windows File
Explorer?  If web browser, then where did you expect to find it?  When
configured as an AP, it will have its own IP address, which could be
almost anything (on your router's subnet).

> Have attached 2 x USB stick drives for occassional use, but again these
> cannot be accessed locally as they can't be seen.

   When you do what, exactly?  "can't" is not a useful problem
description.  It does not say what you did.  It does not say what
happened when you did it.  As usual, showing actual actions with their
actual results (error messages, LED indicators, ...) can be more helpful
than vague descriptions or interpretations.

> Any assistance greatly appreciated, as I appear to be going round in
> circles

   You could start by explaining exactly what you're doing, and what
happens when you do it.  What you think it all means is of much less
interest.

Message 2 of 4
CraigR62
Tutor

Re: D7000 not showing on local network, nor is attached USB storage

Thanks for the prompt response.

 >What does "computer browser" mean to you?  

OK, slack use of terminology - file explorer.  Couldn't see the D7000 under the 'Network' tab

 

> Have attached 2 x USB stick drives for occassional use, but again these
> cannot be accessed locally as they can't be seen.
        >When you do what, exactly?

As the "file explorer"  couldn't detect the D7000 the subsequent USB shares also unable to be located.  On the D7000 the USBs are given the '\\readyshare\<device_name>' as a path.  This is also not accessible - not found.  No error messages other than unable to connect.

 

Able to ping the AP OK, also access admin pages.

 

Since posting found another thread relating to Netgear using SMBv1  and needing to ensure that this feature was fully enabled.  This I have done and appears to have resolved the issue. 

 

Apologies for poor description of situation - spent most of yesterday with WD trying to resolve why NAS keeps dropping off local network. C'est la vie.

 

Thanks again.

Message 3 of 4
CraigR62
Tutor

Re: D7000 not showing on local network, nor is attached USB storage

Can't take credit for solution - tried to find the original solution posted in 2017 which also included adding a Netgear executable to the system32 folder.  This acts like a 'net use' function for the Netgear range.  

 

However, fully enabling the SMBv1 protocol has resolved my issues.

 

Also noted that my My Cloud Mirror hasn't dropped off my Network since making the change.  The change resolving other issues with other network devices.

 

Thanks again for the response.  Hope my comments help others.  Cheers

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