Device Name not displayed in Administration Logs

[kryten999]

I choose to have the R7000 email the log files to me nightly.

Unfortunatley, I notice that the logs do not include the Device Name along with the MAC Address and IP for each entry.

I can see the Device Name in the Netgear Genie -> Attached Devices screen, so why aren't they available in the logs that get emailed to me?

Thanks.

[ElaineM · Accepted solution]

Oh! I apologize but it does not include those.

The following are the only ones will be included:

[ElaineM]

Hello @kryten

Welcome to the community!

What devices are these?

Also, what's the firmware version is installed on your router?

Did you try factory reset?

I'm unable to replicate the issue. It shows all the details. 

[kryten999]

Hi ElaineM,

The problem is not with the user interface of Netgear genie. I too can see the Device Names there.

My question is in regards to getting the Device Names included in the Logs that get emailed to me every evening.

The log files show me the MAC Address and the I.P. Address, but do not give the corresponding Device Name. I would like to see that.

Is there a way?

Thanks.

[ElaineM · Accepted solution]

Oh! I apologize but it does not include those.

The following are the only ones will be included:

[kryten999]

Ok, thanks ElaineM. I was kinda hoping there was some hack or something that I could use to get the name.

No problem.

Thanks for the quick response.

[ElaineM]

@kryten999 You're welcome.

Have a great day!