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Re: Disconnecting
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Disconnecting
We've been having regular internet disconnects, due to a bad ISP. However beginning last night, the disconnecting has become very frequent, every few minutes, down for 1-2 minutes. This time I believe it's due to the router, normally I can log into the router during disconnects to check bandwidth usage. During the drops today though, it is unresponsive when typing in the address. At least until i start receiving packets again in cmd. I have tried checking for firmware updates, rebooting, unplugging and plugging it back in as well. Everything is set up fairly simply, QoS is on and a password is necessary, other than that nothing has been changed in settings for the last 6 months or so.
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Re: Disconnecting
Also forgot to add, during these times the wi-fi also drops all activity, so it is unlikely this is due to a faulty ethernet cable from my pc.
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Re: Disconnecting
Hi canthinkofname,
Reset the router to factory default.
What is the firmware version of the router?
Do you have stable connection when computer is directly connected to the modem?
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Re: Disconnecting
Hi canthinkofname,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
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