Orbi WiFi 7 RBE973
Reply

Re: Don't see wifi 6 channel

Juan31
Aspirant

Don't see wifi 6 channel

I've read a similar post here but no answer. Question is why do I not see an option to connect to wifi 6 channel? I have a device that is wifi 6 but no option to connect to wifi 6. Only shows the 2.4 and 5g. Please help had router since may and still can't figure it out.
Message 1 of 7
schumaku
Guru

Re: Don't see wifi 6 channel


@Juan31 wrote:
Question is why do I not see an option to connect to wifi 6 channel?

What router model and firmware version please?

 


@Juan31 wrote:
I have a device that is wifi 6 but no option to connect to wifi 6. Only shows the 2.4 and 5g.

What device make, model, WiFi adapter and OS are we facing here?

 

Suspect you are confused by the designations. WiFi 6 does not say it does support the 6 GHz channels - that would be WiFi 6E.

Message 2 of 7
Juan31
Aspirant

Re: Don't see wifi 6 channel

Ax11000 RaxE500 router. Firmware v1. 0.7.68 so what you are saying is even tho I have a device connected to 5g channel it connects as 6g?
Message 3 of 7
plemans
Guru

Re: Don't see wifi 6 channel

What "wifi 6" device do you have? 

Wifi 5 is just 2.4ghz/5ghz. 

6E is the 6ghz spectrum. 

So letting us know what actual device you have will help us determine if it actually has 6ghz capabilities. 

Message 4 of 7
Juan31
Aspirant

Re: Don't see wifi 6 channel

I posted that it's the Ax11000 raxe 500 router wifi 6e
Message 5 of 7
plemans
Guru

Re: Don't see wifi 6 channel

That's the router. 

what actual device are you using to try to connect to it? 

You have to have a device capable 6ghz to see/connect to 6ghz. 

Message 6 of 7
FURRYe38
Guru

Re: Don't see wifi 6 channel

Netgear has set up a community forum specifically for the NightHawk RAX WiFi6 Router products. Most of the people who watch that forum are more likely to have experience with NH RAX router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wif...

 

Thank you.


@Juan31 wrote:
I posted that it's the Ax11000 raxe 500 router wifi 6e

 

Message 7 of 7
Top Contributors
Discussion stats
  • 6 replies
  • 1279 views
  • 0 kudos
  • 4 in conversation
Announcements

Orbi WiFi 7