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Re: Double NAT Detected on Xbox Series X

Lthornburg64
Aspirant

Double NAT Detected on Xbox Series X

I recently purchased a new Cable modem router to replace my isp provided equipment. I set up the router and all of my other equipment that is linked with this new router works well, except my Xbox series x is giving me the Double NAT Detected error which was my original issue and why I purchased this in the first place. I have tried port forwarding and a few other fixes found online but I am at a loss. Any help would be greatly appreciated. Thanks.
Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 1 of 10
plemans
Guru

Re: Double NAT Detected on Xbox Series X

What is "all your other equipment"?

A details listing of your setup (modem/router/switches/etc) is key in helping you 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 2 of 10
Lthornburg64
Aspirant

Re: Double NAT Detected on Xbox Series X

By other equipment I just meant everything running of the router. I have a cell phone booster that is plugged in via Ethernet cable. And my Xbox is also plugged via Ethernet. Other than that I have quite a few different devices running off the router wirelessly with no issues. As far as any problems I have connection wise is just my Xbox series x console is showing a double NAT Detected. As far as my internet connections I have the AC1900 cable modem router model C7000v2 plugged into power with the cable coming straight out of the wall with no splitters or anything going straight to the modem router I listed.
Message 3 of 10
plemans
Guru

Re: Double NAT Detected on Xbox Series X

see if putting the xbox's IP address into the routers DMZ

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 4 of 10
Lthornburg64
Aspirant

Re: Double NAT Detected on Xbox Series X

How do I do that?
Message 5 of 10
Lthornburg64
Aspirant

Re: Double NAT Detected on Xbox Series X

I looked up instructions online and I got that done. Still showing Double NAT Detected
Message 6 of 10
plemans
Guru

Re: Double NAT Detected on Xbox Series X

And your only networking device is the C7000? no other routers, switches, etc. 

Even without dmz, if all you have is the c7000, you shouldn't even get the double nat issue. With only that device and using dmz, it should automatically pass all info to the xbox. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 7 of 10
Lthornburg64
Aspirant

Re: Double NAT Detected on Xbox Series X

Correct. It is the only device used for my network.
Message 8 of 10
plemans
Guru

Re: Double NAT Detected on Xbox Series X

I'd go over your network again to look for any other devices that are running dhcp. 

Even without using the DMZ option, you shouldn't be in a double nat if the xbox is wired into the c7000. With that, it should basically be a direct connection. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 9 of 10

Re: Double NAT Detected on Xbox Series X


@Lthornburg64 wrote:
....  except my Xbox series x is giving me the Double NAT Detected error which was my original issue and why I purchased this in the first place.

These things cause great grief.

 

Search - NETGEAR Communities – Xbox nat

 

Plenty of things to try there.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 10 of 10
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