Orbi WiFi 7 RBE973
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Dropped internet

routeristrash
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Dropped internet

My router has dropped the internet since day 1.  I should've taken it back to Best Buy.  But the problem was intermittent.  It's been really bad recently and Spectrum said that maybe the channels could be adjusted.  I can't learn out to do that because I can't log into my account because my son-in-law hooked it up and he must've mistyped one of the answers to my security questions.  I'm about ready to trash the whole thing and go get another brand.  I wrote about this problem to them within the warranty but of course I received no response. Now it's out of warranty and I'll be darned if I'm going to give Netgear another cent.  I'll go to another router company

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DarrenM
Sr. NETGEAR Moderator

Re: Dropped internet

You can factory reset the unit and use the default to log in and re setup the router.

 

https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router

 

DarrenM

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