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Re: Dropping connections since latest firmware upgrade

wifiuser123
Aspirant

Dropping connections since latest firmware upgrade

Since I upgraded the firmware v1.0.9.14.XXX, the wireless and wired connections are being dropped out. I saw a latest firmware to resolve some bugs, and then upgraded to v1.0.9.18.XXX. The issue is till occuring. Can someone help me troubleshoot the issue?

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 8
wifiuser123
Aspirant

Re: Dropping connections since latest firmware upgrade

Just wanted to let you know that I just applied Firmware Version 1.0.9.20 - Hot Fix. I am hoping that the issue gets resolved.

Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 2 of 8
wifiuser123
Aspirant

Re: Dropping connections since latest firmware upgrade

I also had to disable "20/40 MHz Coexistence" under Wireless Network (2.4GHz b/g/n) settings. That seems to stabilize the issue so far. I will have to wait for few more days to confirm that the issue is fully resolved.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 3 of 8
wifiuser123
Aspirant

Re: Dropping connections since latest firmware upgrade

Nothing seems to work. I just reverted to firmware version to 1.0.9.12, hope this helps stability of the WiFi connections.
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 4 of 8
rogier64
Luminary

Re: Dropping connections since latest firmware upgrade

Message 5 of 8
wifiuser123
Aspirant

Re: Dropping connections since latest firmware upgrade

Google devices on your network could be causing the issues:. Please read the following post:

https://gizmodo.com/your-chromecast-or-google-home-might-be-screwing-up-you-1822112926/amp
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 6 of 8
wifiuser123
Aspirant

Re: Dropping connections since latest firmware upgrade

I tried open source firmware and the problem had gone away completely. It had been about 5 days, and no connection drops yet.
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 7 of 8
wifiuser123
Aspirant

Re: Dropping connections since latest firmware upgrade

Looks like v1.0.9.26 hot fix resolved the wifi dropping issues due to google home devices connected. Had been on the new firmware for the past couple of days, and no issues so far.
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 8 of 8
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