Reply

Re: During factory reset says wrong serial number.

BANGBANGPOW
Follower

During factory reset says wrong serial number.

I've tried everything to unbrick my nighthawk r9000 but nothing works, tt's stuck at the input serial number and just comes back and says it's wrong. Then proceeds to have me reset with the paper clip but does the same thing. I't stuck in an endless loop. I have searched for a solution and the solution is to reset to factory settings. I can't be the only customer to have this issue. It seems like it should be a simple fix!!

Message 1 of 3

Re: During factory reset says wrong serial number.


@BANGBANGPOW wrote:

I've tried everything to unbrick my nighthawk r9000 but nothing works, tt's stuck at the input serial number and just comes back and says it's wrong.

 


What are you doing and where does it go wrong? I can't tell from your description.

 

Try this:

 

  • Press reset for 30 seconds
  • Keep pressing reset while removing power
  • Keep pressing reset for another 30 seconds while apply power

 


@BANGBANGPOW wrote:

I can't be the only customer to have this issue.

 


It isn't something that I recall seeing here often if ever.

 

 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 3
schumaku
Guru

Re: During factory reset says wrong serial number.

If the password recovery was never enabled on your R9000 before, the "forgot password" a dead end - you will loop there forever.  A factory reset as shown will bring up the R9000 with it's default config, username: admin password: password .

 

 

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 116 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 6E