EX7000 can't ping its clients intermittantly

[Dauhee]

Hi,

I have an EX7000 with setup as an extender, relaying clients back to main wifi router.

Basically from wifi Main, I cannot ping clients on wifi EX7000 (this is intermittant), however when I connect to wifi EX7000, I can ping successfully. So I cannot connect reliably to devices being extended. I have changed routers and behaviour is the same, although seems to be varying levels of unreliability.

Has anyone ever had this issue and worked a solution?

Thanks

[FURRYe38 · Accepted solution]

Netgear has set up a community forum specifically for the WiFi Extender products. Most of the people who watch that forum are more likely to have experience with WiFi Extender products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/bd-p/home-wifi-range-extenders

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you.

[FURRYe38 · Accepted solution]

Netgear has set up a community forum specifically for the WiFi Extender products. Most of the people who watch that forum are more likely to have experience with WiFi Extender products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/bd-p/home-wifi-range-extenders

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you.