I cannot connect to my email servers while using by computer and my iphone SE while on my home wifi. I can do so using celluar on my iphone if I turn off its wifi connection off. My ISP asked me to reboot my router. It works fine for several hours and then it stops working. I can still connect to the internet just fine, but I cannot get email to work. Any ideas?
Which visionnet? many of them have their own router built in. It can cause a double nat situation. might cause the issue you're running into. https://kb.netgear.com/30186/What-is-Double-NAT Easy check is to put the r6700 in ap mode.
The router and the modem worked together fine since I bought the router in 2017. I did not have any email connection problems. I migrated to a new computer a month ago and the the router and modem worked fine together, as I did not have any email connection problems.
The problem first surfaced earlier this week. Rebooting the router allows Outlook and my mail app on the iPhone to connect to the email server. But the connection problem comes back after several hours.
that model has its own integrated routing functions. It can cause that double nat. And it might have been a firmware change from the isp, it might have been a change to the iphone's security policies. There's several things it can be. But I'd fix the double nat issue first.
Solved (fingers crossed): My domain host (on second call to them) says they had blacklisted the IP address generated by the router. They tech service rep added the IP address to their white list and the connection to the mail server happened instantly.
