Error log messages in netgear ready share vault

[pricerp5]

I am receiving the following Windows error log message. Can anyone please tell me what it is referring to?

Nighthawk X8 , AC5300 Triband Router,  model R8500, Firmware ver. 10.0.2.86 running on Windows 10.

Activation context generation failed for "c:\program files\netgear\readyshare vault\x86\GenieTimeLineAgent.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.447_none_42191651c6827bb3.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.447_none_89c64d28dafea4b9.manifest.

C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.447_none_42191651c6827bb3.manifest

C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.447_none_89c64d28dafea4b9.manifest

c:\program files\netgear\readyshare vault\x86\GenieTimeLineAgent.exe

Thanks in advance!  Rick

[pricerp5 · Accepted solution]

I uninstalled and reinstalled and have come to the conclusion I did not follow the right set up proceedures when first installing the software.  It's back to the manuals for now.  I truly appreciate all your help.  Thank you!!

[ElaineM]

Welcome to the community, @pricerp5

When do you get the error?

Can you provide me the steps and will try to replicate this on my end? 

[pricerp5]

There is no no noticeable error.  I found this error when going through my desktops error log file.  It repeatedly occurs approximately every 4 minutes as though my computer was tryiong to connect to ready share or ready share was trying to connect to my computer.  I am running a Windows 10, 64bit system on a Lenovo A740 all in one

[ElaineM]

Try to uninstall the ReadySHARE Vault software and observe if it will still show the same error. 

Then reinstall it. 

[pricerp5 · Accepted solution]

I uninstalled and reinstalled and have come to the conclusion I did not follow the right set up proceedures when first installing the software.  It's back to the manuals for now.  I truly appreciate all your help.  Thank you!!