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Re: Ethernet connection drops every 125 minutes

tmm1
Luminary

Ethernet connection drops every 125 minutes

I've purchased a R7000P router and upgraded to the latest firmware (V1.2.0.22_1.0.78).

I am experiencing an issue where a hard-wired ethernet client with a static DHCP reservation is unable to keep a consistent connection to the internet. Exactly every 125 minutes, any long running TCP connections time out and require a reconnect.

The same issue was also described here: https://www.amazon.com/gp/customer-reviews/R37ONV59F7Q8HW/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B01N...

Model: R7000P|Nighthawk AC2300 Smart WiFi Router with MU-MIMO
Message 1 of 3
JamesGL
Master

Re: Ethernet connection drops every 125 minutes

Hi tmm1,

 

Have you tried all the ethernet ports of the router?

Try different ethernet cable?

Do you have other devices to test the connection from the router?

Message 2 of 3
JamesGL
Master

Re: Ethernet connection drops every 125 minutes

Hi tmm1,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 3 of 3
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