Extender will not reset to factory settings

[AlanGee57]

Bought the EX8000 over a year ago, support helped me set it up, im terrible at tech, so was thankfull for that.

Recently installed a new Sy Router, tried to re-connect to network.

Problem now is:

Will not connect to network, just continuous flashing white lights, even using wps

tried to reset to factory settings, it will not reset.

All i have currently is an extender that is flashing white all the time.

Any suggestions?fixes?

[plemans]

You might have corrupt firmware. 

You can try recoving it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash

[AlanGee57]

Hi Thanks for coming back to me, i am on Mac system will this still apply?

[plemans]

I don't have a mac but if you search the forums, plenty have done it with tftp. 

Here's one for example. I'm sure theres a bunch more. 

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/How-to-unbrick-the-Nighthawk-R7000-using-OS-...