Reply

Facebook Live Timing Out After 5 Minutes - Nighthawk R6700-100NAS

Ron87
Aspirant

Facebook Live Timing Out After 5 Minutes - Nighthawk R6700-100NAS

Hi all! 
I'm having trouble recording Facebook Lives. If I'm on Wi-Fi it always times out after 5 minutes. I tried plugging directly in, and I thought it was fixed. However, it timed out after 10 minutes.
The stream basically freezes, it says it's trying to reconnect but it can't. It does this on desktop, but mobile phone doesn't seem to have the same issue. Does that mean it's something to do with my browser/PC?
I updated to the latest firmware. Any other ideas to try? Smiley Happy
Any advice would be greatly appreciated!!!

Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 1 of 4
Ron87
Aspirant

Re: Facebook Live Timing Out After 5 Minutes - Nighthawk R6700-100NAS

It's connected to the wall through a PowerLine adapter (that turns an electric outlet into an ethernet plug). 

 

Message 2 of 4
Ron87
Aspirant

Re: Facebook Live Timing Out After 5 Minutes - Nighthawk R6700-100NAS

I will do that, thanks so much! Smiley Very Happy 

Message 3 of 4
Ron87
Aspirant

Re: Facebook Live Timing Out After 5 Minutes - Nighthawk R6700-100NAS

It looks like there was a firmware update since I last checked. I updated that and did the QoS as mentioned above for good measure. I tested wifi, 5g, and ethernet and was able to record for 15 minutes on each with no issues.

Fingers crossed, it seems to be fixed! Thanks again!

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 340 views
  • 0 kudos
  • 1 in conversation
Announcements