Reply

Re: Feedback for R7000 New firmware 1.0.9.18

Hoyty
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18


@Ouin wrote:
Somebody already try this beta release V1.0.9.20_1.2.28 ?

Curious what the date is on it. If that is build name it doesn't sound like Beta but official build. The other Betas I have gotten were named differently. Where did you get it?

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 101 of 897
Hoyty
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18


@Ouin wrote:
Somebody already try this beta release V1.0.9.20_1.2.28 ?

Ok, so it is a BETA but oddly released. It was built 12/17/2017 (previous .18 was built 12/7/2017). I will install to see what happens, but I am not having any issues so I am not best test probably.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 102 of 897
Diggie3
Luminary

Re: Feedback for R7000 New firmware 1.0.9.18

I don't know why they don't just diff the code from the working release to the broken one. How hard can it be to see what changed? I do this all the time on my own projects.
Message 103 of 897
juched
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

If someone installs 1.0.9.20, could you post the Disney Circle version included inside? The last one was 2.0.7.8.

Thanks.
Message 104 of 897
Hoyty
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

R7


@juched wrote:
If someone installs 1.0.9.20, could you post the Disney Circle version included inside? The last one was 2.0.7.8.

Thanks.

Just checked:

Agent Version: 2.0.7.8
App Database Version: 1.2.4

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 105 of 897
Ouin
Tutor

Re: Feedback for R7000 New firmware 1.0.9.18

Message 106 of 897
shamarin
Virtuoso

Re: Feedback for R7000 New firmware 1.0.9.18

Hi! Allready try it. For me bug with IPTV services remains. My STB couldn't load UI from ISP server.

Message 107 of 897
Ouin
Tutor

Re: Feedback for R7000 New firmware 1.0.9.18

I install V1.0.9.20_1.2.28, reset setup and enter manually all setup.

I will come back for news.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 108 of 897
Stooby2
Tutor

Re: Feedback for R7000 New firmware 1.0.9.18

Just upgraded to the new firmware and I've enabled the 5ghz channel with just one device using it. Let's see if it lasts.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 109 of 897
Stooby2
Tutor

Re: Feedback for R7000 New firmware 1.0.9.18

And I just saw the link for the 1.0.9.20 and thought I might as well go for that while I'm sitting here. I'll see how that goes,

Message 110 of 897
IrvSp
Master

Re: Feedback for R7000 New firmware 1.0.9.18

I have this f/w installed and have hit a problem.

 

It is with the DLNA server on READYSHARE.

 

It is with my iPad. I have a variety of programs on it (iOS 11.2.1) that access the network and work with a DLNA server. ACEPlayer (https://itunes.apple.com/us/app/aceplayer-plus/id480962404?mt=8) is one of them. When I access the R7000 which it sees, I select Media Explorer, R7000, Browse Folders, and it is EMPTY! It used to show me folders and I could open that and select a file to play. I tried a few DLNA players with the same results.

 

This USED to work fine, last used a few weeks ago. Complicating all this is that 3 things have happened probably after I last used it:

  • iOS was updated to 11.2.1
  • Netgear F/W updated
  • ACEPlayer updated

Oh, I used NETGEAR GENIE to open READYSHARE and it works and sees the files?

 

I have searched the web looking for complaints that DLNA doesn't work on iPad's... can't find anything?

 

At a loss why Genie would work (it seems to d/l the file before playing it)?

 

Right now, I'm going to wait for awhile before doing anything, and assume someone here will verify if it is indeed the f/w or not. Don't see a reply on this, I'll look into the Beta .20 or go back to .18 that did work...

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 111 of 897
aabshire
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

I just installed 1.0.9.20, performed factory reset, reconfigured DHCP, turn back on both 2.4 & 5 ghz radios and monitoring. Speed is still extremely slow on wifi, around 45-50 MBS

Allen
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 112 of 897
IrvSp
Master

Re: Feedback for R7000 New firmware 1.0.9.18

UPDATE:

 

Discovered that the SAMBA server still works in programs that support it. Suspect Genie app is not using DLNA but SAMBA to read the files.

Message 113 of 897
aabshire
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Well less than 1 hour with firmware R7000-V1.0.9.20_1.2.28 and down from 28 devices attached to 15.   Turned off 5 ghz and guest again to see if that stabilizes it like the prior release(s)

Allen
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 114 of 897
Volstate
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Since Netgear replaced my router I have had zero disconnects.  I'm running the .18 firmware.  This tells me that either Netgear put out defective units (because the production number I received is later than the one that was resetting) or some of the firmware that put out in the past messed up the units somehow (because the only firmware I have upgraded to since receiving the router is .18).  So while my unit is staying stable running the latest firmware as everyone else others are reporting constant resets.  Something is not right with that....

Message 115 of 897
Stooby2
Tutor

Re: Feedback for R7000 New firmware 1.0.9.18


@aabshire wrote:

Well less than 1 hour with firmware R7000-V1.0.9.20_1.2.28 and down from 28 devices attached to 15.   Turned off 5 ghz and guest again to see if that stabilizes it like the prior release(s)


Same here - Nest stopped communicating as did my network wifi printer. Switched off 5ghz and rebooted and everything is back again. So V1.0.9.20 isn't the solution.

Message 116 of 897
HWAM
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Please tell me if you still are able to ping the devices. Do they still reply on a ping? In my case I always get a reply. No communication possible but I still reply on a ping.
Message 117 of 897
aabshire
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

It had it occur again after I had turned of the 5ghz radio, noticed I have the SSID broadcast still checked for 5 ghz & guest. Turned that off and so far so good.  Strange

Allen
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 118 of 897
Jan1959
Aspirant

Re: Feedback for R7000 New firmware 1.0.9.18

Same problem with my router.
Do not understand why Netgear is not capable of getting the 2.4 bandwidth working. Should be top priority.
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 119 of 897
HWAM
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Please tell me if you still are able to ping the devices. Do they still reply on a ping? In my case I always get a reply. No communication possible but the devices still reply on a ping. Please test while you have the problem. Try to ping a 2.4GHz device from a wired device.
Message 120 of 897
IrvSp
Master

Re: Feedback for R7000 New firmware 1.0.9.18

@JamesGL

 

More info and debug on my DLNA problem...

 

I tried to look at the R7000 on the network using Windows Explorer on my wired PC. Not there? I user NET VIEW, not there? Really odd... So I entered NET VIEW \\192.168.1.1 and it showed the shares?

 

Perplexed I decided to REBOOT the R7000.

 

Surprise, PC Windows Explorer and NET VIEW see the R7000. So does ACE PLAYER see the folders and can play the video files.

 

This has NEVER happened to me before... something has to be wrong here. It can't be due to a power drop either. My Modem and R7000 are on a UPS.

 

Message 121 of 897
Laudek
Star

Re: Feedback for R7000 New firmware 1.0.9.18

Hi all

 

My Nighthawk R7000 is three years old.  When this stuff started I was thinking hardware failure due to age but then figured out via this community that the FW has been the culprit.  I am also not a "techie", so some of these discussions are a bit over my head.  Now I have found that when my 2.4 Ghz band items have dropped off, a simple off on restart of the router does the trick.  When they have dropped I can't ping them because the router doesn't show them as attached.  When I restart the router they attache and pinging works.  

 

Now in all of these messages I have found three common themes:

1) The 2.4 Ghz band is the unstable one more often than not, with devices using it dropping from 1 to 36 hours after reset;

2) these devices may think they are connected to the router but they don't have internet connection or appear in the attached devices menu;

3) manually configuring set up after a hard reset versus using backup config can create new problems (i.e. Android or Apple products recorgnizing but not connecting to the network).

 

The beta firmware cited earlier in teh thread seems to have similar issues.

 

I don't want to drop a couple of hundred unexpected dollars at this time of year on a new router.  Recognize it's freaking annoying to spend 30 minutes or so once ot twice a day to reset the devices and or the router.  I can deal with it over the holidays but not when I go back to work and my kid needs a stable connection to do homework.

 

So willing to give Netgear a chance to develop a solution.  At the same time starting look at options from flashing back to an older version of the FW to researching possible replacements.  

  

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 122 of 897
aabshire
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Had the "No Internet" pop up on my laptop and my android loss connection. @ around 16:46 or so.  Checked the log and found this: (looks like DHCP refresh).
[DHCP IP: (192.168.0.107)] to MAC address 88:DE:A9:10:A2:BD, Saturday, Dec 23,2017 16:48:05
[DHCP IP: (192.168.0.109)] to MAC address 08:05:81:3C:C6:A5, Saturday, Dec 23,2017 16:48:04
[DHCP IP: (192.168.0.152)] to MAC address 48:D6:D5:F3:90:02, Saturday, Dec 23,2017 16:48:00
[DHCP IP: (192.168.0.105)] to MAC address 10:F1:F2:81:FF:A6, Saturday, Dec 23,2017 16:47:59
[DoS attack: FIN Scan] attack packets in last 20 sec from ip [159.127.42.140], Saturday, Dec 23,2017 16:46:06
[DoS attack: ACK Scan] attack packets in last 20 sec from ip [159.127.42.140], Saturday, Dec 23,2017 16:45:58
[DoS attack: FIN Scan] attack packets in last 20 sec from ip [205.180.87.140], Saturday, Dec 23,2017 16:45:46
[DoS attack: ACK Scan] attack packets in last 20 sec from ip [205.180.87.140], Saturday, Dec 23,2017 16:45:37

Allen
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 123 of 897
brianhelman
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

I just logged on to my router to see how many devices I have connected.  I last rebooted 2 hours ago.  My 2.4GHz devices have dropped off again.

 

When I try to ping one of the devices, I get "Destination host unreachable" rather than "Request timed out".  I don't recall if that's the message you get when you try to ping something on the same subnet or not, but I don't recall seeing it before.  Maybe the ARP table is getting corrupted?  Is there a way to SSH in to the routers to see the table?  It doesn't appear to be listening on port 22.

 

I don't see anything in the logs that stands out.  I've clear my logs and am going to reboot the router again.  I'm going to keep a continuous ping going to one of my 2.4GHz devices so I can hopefully catch when it drops.

 

Very frustrating.  I hate to buy another router, but I can't keep losing my devices.  If I have to buy another one, I can't see me getting another Netgear.

 

 

 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 124 of 897
AtoZ
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

@Volstate.  That's great that you are up and running.  Just curious, have you checked your speed?  Some are reporting other problems than just connection.  One of which is half or a third of what the speed should be.  Thanks.

Message 125 of 897
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