Reply

Feedback for R7000 New firmware 1.0.9.18

alexchoi
Tutor

Re: Feedback for R7000 New firmware 1.0.9.18

The new firmware (1.0.9.20) still has the same problem. All my android devices have no internet, on both 2.4 and 5G network. I have to revert back to the 1.0.9.14 version.

Message 126 of 897
brianhelman
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Is 1.0.9.14 the last version we know didn't have this problem?  I'm hesitant to go back to a code level that leaves the router vulnerable to all of these attacks lately, though.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 127 of 897
AtoZ
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

It took almost 5 days, but I am once again dropping devices.  Not good.  My concerns now don't only have to do with the devices disconnecting, it has to do with speed and the constant changes users have to make to get running again.  I am so disappointed in Netgear right now. Already looking at new routers.  And they are not Netgear.  

Message 128 of 897
aabshire
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Getting closer to installing advanced tomato and moving on.

Allen
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 129 of 897
brianhelman
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

How are people testing speed?  I'd like to be consistent with other tests.

Using http://speedtest.xfinity.com/, I'm getting ~30 down and ~6 up, which is in line with my plan.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 130 of 897
aabshire
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

That or something simular.  I get my rated speed on my wired connectin 400 MB, and on my wifi, even right next to router and on different channels 45-50 at the most! 

Allen
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 131 of 897
brianhelman
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

I'm trying to find the threads on AT.  Do we have verification that it is stable over several days or longer?

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 132 of 897
AtoZ
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Do we know for a fact that advanced tomato fixes all the problems and gives us back the speed that's expected?  I don't know the answer to this and I am very new to advanced tomato.  Thanks in advance for your response.

Message 133 of 897
brdoddsjr
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Has the hot fix worked for anyone? I see 1 post it did not help.
Message 134 of 897
Volstate
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

@AtoZMy speeds are fine.  I have cable internet and I'm getting 115mbps Download and 5.88 Mbps Upload.  My cable internet max is 100 Mbps down and 6 Mbps Up so I'm not lacking speed.  I honestly believe there has been firmware in the past that has caused all these issues that may not be fixable.  The only difference between my router and everyone elses is that I have never had any other firmware on it other than .18 and I'm not experiencing these issues.  The one I had replaced was only 7 months old so the firmware causing this issue had to have been one released since then.  I just hope their firmware didn't permenantly damage everyones routers...

Message 135 of 897
Laudek
Star

Re: Feedback for R7000 New firmware 1.0.9.18

@AtoZ

 

My speeds are about ~27 down and ~6 up which is consistent with the plan I have with my ISP.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 136 of 897
Diggie3
Luminary

Re: Feedback for R7000 New firmware 1.0.9.18

It's good that you're getting what you're paying for, but from a diagnostic perspective those speeds are too low to be relevant to identifying if you're having problems or not.
Message 137 of 897
brianhelman
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Agreed.  It also reminds me I need to upgrade my modem, next time I see it go on sale.

 

I have more information though.  I had a continuous ping going to a Rainbird (lawn-irrigation) controller.  The last time I lost 2.4GHz, I couldn't ping that IP (ie, I couldn't initiate a ping).  Even though I lost 2.4GHz systems, the ping never dropped this time.  HOWEVER, I still couldn't connect to it.

 

Another odd thing I saw:  Prior to rebooting the router, I grabbed an arp -a from my laptop, then I did it again after the reboot.  One of my Google Home devices showed up with different mac addresses:

 

Prior to reboot:
Interface: 10.100.200.107 --- 0x2
Internet Address Physical Address Type
10.100.200.1 c4-04-15-23-68-08 dynamic
10.100.200.102 54-60-09-c2-2d-6c dynamic
10.100.200.103 f4-f5-d8-b1-63-92 dynamic
10.100.200.105 b4-79-a7-17-67-5c dynamic
10.100.200.106 18-b4-30-36-1d-f8 dynamic
10.100.200.109 00-1e-4f-94-77-2c dynamic
10.100.200.117 c8-3a-6b-10-ad-f3 dynamic
10.100.200.120 d0-4d-2c-1f-d4-ca dynamic
10.100.200.122 64-80-99-ed-14-49 dynamic
10.100.200.124 ac-3a-7a-e0-1b-cc dynamic
10.100.200.126 cc-95-d7-0e-64-a4 dynamic
10.100.200.129 ac-3a-7a-e0-1b-cc dynamic
10.100.200.132 4c-a1-61-00-4f-dd dynamic
10.100.200.255 ff-ff-ff-ff-ff-ff static
224.0.0.2 01-00-5e-00-00-02 static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static

After Reboot:
Interface: 10.100.200.107 --- 0x2
Internet Address Physical Address Type
10.100.200.1 c4-04-15-23-68-08 dynamic
10.100.200.102 48-d6-d5-f0-84-b3 dynamic
10.100.200.103 f4-f5-d8-b1-63-92 dynamic
10.100.200.109 00-1e-4f-94-77-2c dynamic
10.100.200.117 c8-3a-6b-10-ad-f3 dynamic
10.100.200.120 d0-4d-2c-1f-d4-ca dynamic
10.100.200.124 ac-3a-7a-e0-1b-cc dynamic
10.100.200.126 cc-95-d7-0e-64-a4 dynamic
10.100.200.132 4c-a1-61-00-4f-dd dynamic
10.100.200.255 ff-ff-ff-ff-ff-ff static
224.0.0.2 01-00-5e-00-00-02 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static

Device on 10.100.200.102 is a Google Home

 

Here are the logs.  I deleted them after my last reboot, so the .102 address is showing the same mac as prior to the reboot, rather than one it's reporting after the DHCP ack..

 

[DHCP IP: (10.100.200.123)] to MAC address 88:B1:11:0A:52:17, Saturday, Dec 23,2017 20:29:34
[DHCP IP: (10.100.200.127)] to MAC address FC:94:E3:1F:78:96, Saturday, Dec 23,2017 20:13:57
[DHCP IP: (10.100.200.127)] to MAC address FC:94:E3:1F:78:96, Saturday, Dec 23,2017 20:13:47
[DHCP IP: (10.100.200.121)] to MAC address A4:8D:3B:48:C3:4B, Saturday, Dec 23,2017 20:11:26
[DHCP IP: (10.100.200.121)] to MAC address A4:8D:3B:48:C3:4B, Saturday, Dec 23,2017 20:09:36
[DHCP IP: (10.100.200.126)] to MAC address CC:95:D7:0E:64:A4, Saturday, Dec 23,2017 20:07:22
[DHCP IP: (10.100.200.123)] to MAC address 88:B1:11:0A:52:17, Saturday, Dec 23,2017 19:32:06
[DHCP IP: (10.100.200.124)] to MAC address AC:3A:7A:E0:1B:CC, Saturday, Dec 23,2017 19:30:43
[DHCP IP: (10.100.200.123)] to MAC address 88:B1:11:0A:52:17, Saturday, Dec 23,2017 19:02:06
[DHCP IP: (10.100.200.123)] to MAC address 88:B1:11:0A:52:17, Saturday, Dec 23,2017 19:01:55
[DoS attack: ACK Scan] attack packets in last 20 sec from ip [104.96.201.148], Saturday, Dec 23,2017 18:37:36
[DHCP IP: (10.100.200.122)] to MAC address 64:80:99:ED:14:49, Saturday, Dec 23,2017 18:36:22
[DHCP IP: (10.100.200.118)] to MAC address EC:9B:F3:30:C8:49, Saturday, Dec 23,2017 18:35:51
[DHCP IP: (10.100.200.114)] to MAC address 34:46:6F:0B:5A:2C, Saturday, Dec 23,2017 18:31:33
[DHCP IP: (10.100.200.115)] to MAC address A8:B8:6E:49:65:1E, Saturday, Dec 23,2017 18:31:30
[DHCP IP: (10.100.200.112)] to MAC address 00:18:61:30:05:FD, Saturday, Dec 23,2017 18:31:14
[DHCP IP: (10.100.200.107)] to MAC address B0:52:16:AE:11:81, Saturday, Dec 23,2017 18:31:13
[DHCP IP: (10.100.200.131)] to MAC address 00:0C:13:23:0A:DD, Saturday, Dec 23,2017 18:30:45
[DHCP IP: (10.100.200.115)] to MAC address A8:B8:6E:49:65:1E, Saturday, Dec 23,2017 18:30:44
[Time synchronized with NTP server] Saturday, Dec 23,2017 18:30:40
[Internet connected] IP address: <removed>, Friday, Dec 08,2017 11:18:01
[Internet disconnected] Friday, Dec 08,2017 11:18:01
[DHCP IP: (10.100.200.114)] to MAC address 34:46:6F:0B:5A:2C, Friday, Dec 08,2017 11:18:00
[DHCP IP: (10.100.200.112)] to MAC address 00:18:61:30:05:FD, Thursday, Jan 01,2015 00:00:17
[DHCP IP: (10.100.200.106)] to MAC address 18:B4:30:36:1D:F8, Thursday, Jan 01,2015 00:00:15
[DHCP IP: (10.100.200.132)] to MAC address 4C:A1:61:00:4F:DD, Thursday, Jan 01,2015 00:00:15
[DHCP IP: (10.100.200.113)] to MAC address 18:B4:30:9B:D1:8E, Thursday, Jan 01,2015 00:00:15
[DHCP IP: (10.100.200.110)] to MAC address 18:B4:30:28:BD:00, Thursday, Jan 01,2015 00:00:15
[DHCP IP: (10.100.200.108)] to MAC address 18:B4:30:9B:CF:91, Thursday, Jan 01,2015 00:00:14
[DHCP IP: (10.100.200.106)] to MAC address 18:B4:30:36:1D:F8, Thursday, Jan 01,2015 00:00:14
[DHCP IP: (10.100.200.132)] to MAC address 4C:A1:61:00:4F:DD, Thursday, Jan 01,2015 00:00:14
[DHCP IP: (10.100.200.105)] to MAC address B4:79:A7:17:67:5C, Thursday, Jan 01,2015 00:00:14
[DHCP IP: (10.100.200.101)] to MAC address 6C:72:E7:9B:B5:93, Thursday, Jan 01,2015 00:00:14
[DHCP IP: (10.100.200.104)] to MAC address 48:D6:D5:F0:84:B3, Thursday, Jan 01,2015 00:00:13
[DHCP IP: (10.100.200.103)] to MAC address F4:F5:D8:B1:63:92, Thursday, Jan 01,2015 00:00:12
[DHCP IP: (10.100.200.101)] to MAC address 6C:72:E7:9B:B5:93, Thursday, Jan 01,2015 00:00:12
[DHCP IP: (10.100.200.102)] to MAC address 54:60:09:C2:2D:6C, Thursday, Jan 01,2015 00:00:12
[Initialized, firmware version: V1.0.9.18] Thursday, Jan 01,2015 00:00:10

 

 

 

 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 138 of 897
mzguy
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Warning to all... Advanced Tomato has not, and likely will not fix the KRACK vulnerability in WPA2 anytime soon. If you care about the security of your network, it's not a good long term solution.
Message 139 of 897
aq123
Initiate

Re: Feedback for R7000 New firmware 1.0.9.18

Just purchased and installed my R7000 and my wifi speed is also horrible.  My normal max is around 60mbps, but now I am getting in 10-15 when on 2.4ghz .  I am 10 feet away from the router.  I can connect my phone (my only AC device) using 5 and get around 50mbps, but when I connect to my old Linksys Router I get 61mbps on both 2.4 and 5ghz.  Something is definitely not right.

 

QOS is off, Smart Control is off. devices are on different SSID (but same thing happens when they are on the same SSID)

 

What would cause this?

 

FW: 1.0.9.18_1.2.27

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 140 of 897
IrvSp
Master

Re: Feedback for R7000 New firmware 1.0.9.18

@JamesGL,

 

Problem continues. This morning I booted my wired PC. Checked with Windows Explorer the NETWORK. R7000 did NOT show again! Did a NET VIEW and got these results:

 

===================

C:\>net view
System error 1231 has occurred.

The network location cannot be reached. For information about network troublesho
oting, see Windows Help.


C:\>net view \\192.168.1.1
Shared resources at \\192.168.1.1

readyshare

Share name   Type  Used as  Comment

-------------------------------------------------------------------------------
Movies       Disk           read:all-no password;write:all-no password
USB_Storage  Disk           read:admin;write:admin
The command completed successfully.

=========================

 

That first error is kind of strange.  Web searches for it did not help... Why did NET VIEW work when I used the IP Address?

 

To RULE out W10 as a problem, I just rebooted the R7000 and NOT W10 which is what I did yesterday. Now everything worked?

===========================
C:\>net view
Server Name            Remark

-------------------------------------------------------------------------------
\\READYSHARE           readyshare
The command completed successfully.


C:\>net view \\192.168.1.1
Shared resources at \\192.168.1.1

readyshare

Share name   Type  Used as  Comment

-------------------------------------------------------------------------------
Movies       Disk           read:all-no password;write:all-no password
USB_Storage  Disk           read:admin;write:admin
The command completed successfully.


C:\>net view \\readyshare
Shared resources at \\readyshare

readyshare

Share name   Type  Used as  Comment

-------------------------------------------------------------------------------
Movies       Disk           read:all-no password;write:all-no password
USB_Storage  Disk           read:admin;write:admin
The command completed successfully.

=======================

 

I'm pretty sure now this is an R7000 flash problem.

 

Message 141 of 897
Davide66IT
Initiate

Rif.: Feedback for R7000 New firmware 1.0.9.18

After installing the firmware 1.0.9.18, I found that one device- Samsung Galaxy A3 was no more connected to internet.

It was connected to the internal LAN - respended properly to ping - but di dnot navigate.

Any troubleshooting action on the phone did not fix the problem.

Reverting to previous firmware 1.0.9.12 fixed the problem - without any other change - and the device could again navigate properly

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 142 of 897
aabshire
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

I started noticing that my phone was not accessing the internet even though it showed connected to wifi.  I login into the router and see that my connected devices go from 30 to 12-15 and once I refesh the view it is back to the 30 connected and when I look at the log I seem to be seeing a lot more DHCP renewals than before.

Allen
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 143 of 897
aabshire
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

I started noticing that my phone was not accessing the internet even though it showed connected to wifi.  I login into the router and see that my connected devices go from 30 to 12-15 and once I refesh the view it is back to the 30 connected and when I look at the log I seem to be seeing a lot more DHCP renewals than before.

Allen
Message 144 of 897
Timepilot
Guide

Re: Feedback for R7000 New firmware 1.0.9.18

Ok - turned off guest networks (2.4G and 5G) - been totally stable for 36 hrs now- so fingers crossed and certainly a lot better than previously

Still have all 2.4 and 5G devices connected whereas that hasn't been the case for several weeks

 

Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 145 of 897
AaronB483
Aspirant

Re: Feedback for R7000 New firmware 1.0.9.18

I have been struggling with this issue. Just to add another detail, Printing: I thought at first that I can no long print to my wifi printer(Canon) and my Brother laser attacted to the router. Nothing happen for 10 minutes but Finally both took off and printed. I have gone back to an older firmware and no chance. I am hoping that what one person in this discussion said they hope they didn’t damaged the router.

I am also thinking about Tomato. I’ve downloaded the Tomato and ready to install.

 

I will post to let you know how it worked out. It may be telling if I still have the same problem. 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 146 of 897
brdoddsjr
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

TimePilot, how is your wifi speeds?

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 147 of 897
Timepilot
Guide

Re: Feedback for R7000 New firmware 1.0.9.18

I haven't tested them yet - but no complaints from the family - more concerned about the stability and dropouts/failed connects

Message 148 of 897
gandmclark
Guide

Re: Feedback for R7000 New firmware 1.0.9.18

V1.0.9.18.1.2.27 

Just purchased this router and updated to the latest firmware. Most of my devices worked without issue but two did have a problem that I eventually solved.

 

Roku 2 device was getting code 003 ( unable to resolve dns ) problems, apps not working etc.

Motorola G5S Plus Android 7.1 WiFi OK but no outside internet no-connection.

 

I tried everything until I decided to go to security -> access-control and 'turn on access control' 'Allow all devices to connect' Even though I am not blocking any devices just enabling this got the above devices working. I'm not sure why the default setting of not enabling access control would stop the above two devices working.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 149 of 897
brdoddsjr
Apprentice

Re: Feedback for R7000 New firmware 1.0.9.18

Day 2 on the hot fix. Everything stable and speeds are good.

 

Smart Connect: On

QoS: Off

Guest Network: On

Using Reserved and DHCP on wireless devices.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 150 of 897
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