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Re: Firm Ware update for N300

Rahm
Tutor

Firm Ware update for N300

I need to update firmware.  I cannot do it now with netgear genie.  I found that my ISP must perform the update.  Just wanted to confirm before I contact them.  Am I correct?  Is there anything I need to be aware of before I contact them?

 

Thanks

Gerald,Rahm

 

geraldlr@aol.com

Model: WNR2000v5|N300 WiFi Router
Message 1 of 9

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Rahm
Tutor

Re: Firm Ware update for N300

SUCCESS....I got the firmware updated.

 

Thank you for your help and patience,

 

 

View solution in original post

Message 9 of 9

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plemans
Guru

Re: Firm Ware update for N300

You have the wnr2000v5? 
If so, the isp doesn't update it, you do. 

you can get the firmware and the manual that goes over a manual update here: 

WNR2000v5 | N300 WiFi Router | NETGEAR Support

 

Message 2 of 9
Rahm
Tutor

Re: Firm Ware update for N300

How do I purchase support to help me upgrade firmware?

 

Thank you

 

Model: WNR2000v5|N300 WiFi Router
Message 3 of 9
plemans
Guru

Re: Firm Ware update for N300

Don't take this the wrong way but if you truly have a wnr2000v5, its more expensive to buy support than it is to buy a new one. 

Its pretty easy to update the firmware. 

you can read the guide here: 

How do I manually update the firmware on my NETGEAR router? | Answer | NETGEAR Support

Message 4 of 9
Rahm
Tutor

Re: Firm Ware update for N300

I get to step 8 in the instructions:

 

 When I enter the router admin user name and password I get an error message that the server does not support the operation requested by your client.  I have tried the default address 192.168.1.1 but that does not work either.

 

Any ideas how I get around that?

 

I appreciate your help.

 

Message 5 of 9
plemans
Guru

Re: Firm Ware update for N300

step 8 is the password/login info for the router. 

Does the password/login info screen pull up? 

But when you enter the password info, it says not supported?

Did you change the password? 

Message 6 of 9
Rahm
Tutor

Re: Firm Ware update for N300

I didn't change the password.  I am using the defaults.  

 

I did run across something.  I might need to clear the cashe in the firefox browser.  

 

That might take me a little time to figure out.

 

I will get back with you.  Thanks

Message 7 of 9
Rahm
Tutor

Re: Firm Ware update for N300

I need to stop working on this for a while.

 

Message 8 of 9
Rahm
Tutor

Re: Firm Ware update for N300

SUCCESS....I got the firmware updated.

 

Thank you for your help and patience,

 

 

Message 9 of 9
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