Firmware check error

[Mckammer]

When I try to update my router firmware, I get a “firmware check error”.  I tried rebooting, but I still get the message

[Mckammer · Accepted solution]

Was trying to update via the app, but getting an error message. Had to use the directions for manual update and it worked. Still not sure why I got the error on the app, but will do manual updates from now on.

[plemans]

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@Mckammer wrote:

When I try to update my router firmware, I get a “firmware check error”.  I tried rebooting, but I still get the message

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You didn't put much info like model number. You can do a manual update to the firmware if its strictly a router.

go to https://www.netgear.com/support/default.aspx

put in your model number. It'll have the current firmware version as well as a section with manuals that can walk you through how to manually update the device. Give this a shot. 

[Mckammer]

Thanks,it is model R6400 router

[antinode]

> When I try to update my router firmware, [...]

   "try" _how_, exactly?

> [...] it is model R6400 router

   Which one?

> [...] go to https://www.netgear.com/support/default.aspx

   Visit http://netgear.com/support , put in your (actual) model number,
and look for Downloads.  (For older versions, under Firmware and
Software Downloads, look for "View Previous Versions".)  Find the
kit(s).  Download the kit(s) you want.  Read the "Release Notes" file
for instructions.

[DarrenM]

Here is a link on how to update the firmware and a link to the latest firmware 

https://kb.netgear.com/23960/How-do-I-manually-upgrade-firmware-to-my-NETGEAR-router

https://kb.netgear.com/000060487/R6400-Firmware-Version-1-0-1-46

DarrenM

[Mckammer]

Problem solved. Thanks to all.

[antinode]

> Problem solved. [...]

   "solved" how?

   For the benefit of the next poor slob who stumbles onto this thread
looking for useful information, revealing your (embarrassing/stupid?)
blunder could be helpful.

[Mckammer · Accepted solution]

Was trying to update via the app, but getting an error message. Had to use the directions for manual update and it worked. Still not sure why I got the error on the app, but will do manual updates from now on.