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Firmware update for Nighthawk Modem + Router c6900?

bobbymacd1978
Aspirant

Firmware update for Nighthawk Modem + Router c6900?

I have owned this router since 2017 and have never had to update the firmware.  Is this done automatically?  Netgear downloads page says "no firmware" available.

 

Any help is appreciated!

Model: C6900|High Speed Cable Modem Router
Message 1 of 4
plemans
Guru

Re: Firmware update for Nighthawk Modem + Router c6900?

Modem/router combo devices are updated by the ISP because they control it. 

 

https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-mod...

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 2 of 4
bobbymacd1978
Aspirant

Re: Firmware update for Nighthawk Modem + Router c6900?

Hmmm....that's strange.  Xfinity tech support says that they don't support third party equipment and that I should direct any inquiries to Netgear.  Guess I'll call them back.

 

Thanks!

 

 

Message 3 of 4
plemans
Guru

Re: Firmware update for Nighthawk Modem + Router c6900?

They rarely push updates either. Its the downfall of combo units. The isp is handles the updates and they rarely do becaues it costs them $ to certify. 

Its why we usually recommend people buy modems seperate from the router. 

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
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