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hollemanmel's avatar
hollemanmel
Follower
Feb 03, 2021

Firmware update on ac2100

I clicked update on my phone app recently. Every device works except my canon mf232w printer now. The printer no longer acquires the access point and entering it manually doesn't work. I'm not sure if the problem is with the printer or the router, but it worked fine before the router update. I downloaded the firmware and attempted to reset and reload the firmware and it simply ignores the update command and restarts without erasing and reloading firmware AC2100-V1.2.0.76_1.0.1.img file. OS = win10

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    hollemanmel wrote:

    Every device works except my canon mf232w printer now. The printer no longer acquires the access point and entering it manually doesn't work. I'm not sure if the problem is with the printer or the router...

    I'd start with the printer if everything else works.

     

    I assume we are talking about a wifi connection. The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.

     

    In the case of Canon, it is the IJ Network Tool.

     

    The router just broadcasts wifi. It is then down to the printer to play ball. There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.

     

    Where possible, using the WPS feature can simplify things.