Forgot a security question while accessing my router R7800

[thehost]

Hi, recently I bought a Netgear router R7800 X4S AC2600. Updated firmware today to the most recent. 11/7/17

The long story short: out of three computers in my house only my main PC has slow connection. The rest of two: mac and surface have blazing fast wireless internet connection. So, I need help of figuring out what is going on.

The secong issue is that in order to acces my router I need a password. I forgot my SQ. So I am stuck in this. 

Nither you tube or other help pages from Netgear, nothig says particularly about this specific issue. What to do if you forget your security question? 

[michaelkenward · Accepted solution]

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@thehost wrote:
What to do if you forget your security question? 

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Factory reset the device and you can use the default password. (See the back of the device.)

There is a manual for the R7800 somewhere at the end of this link::

>>> R7800 | Product | Support | NETGEAR <<<

See page 183.

[michaelkenward · Accepted solution]

---

@thehost wrote:
What to do if you forget your security question? 

---

Factory reset the device and you can use the default password. (See the back of the device.)

There is a manual for the R7800 somewhere at the end of this link::

>>> R7800 | Product | Support | NETGEAR <<<

See page 183.