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Re: GC752XP; S/N:5152967XA0005 Need to start an RMA
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2021-01-18
06:48 AM
2021-01-18
06:48 AM
GC752XP; S/N:5152967XA0005 Need to start an RMA
Model: GC752XP|Insight Managed 52-Port Gigabit PoE+ Ethernet Smart Cloud Switch with 2 SFP and 2 SFP+ 10G Fiber Ports
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2021-01-18
06:52 AM
2021-01-18
06:52 AM
Re: GC752XP; S/N:5152967XA0005 Need to start an RMA
No traffic is able to pass through any ports. Have tried a number of times, but same results. I need to get a case started for an RMA. Please let me know what else I need to give you so that we can get things started.
Kind regards,
Jeannie Patterson
Customer Support Systems, Inc.
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2021-01-18
08:20 AM
2021-01-18
08:20 AM
Re: GC752XP; S/N:5152967XA0005 Need to start an RMA
Well you're on the public support forum. where members of the public try to help out.
You need to go through support for the warranty process.
Click on "mynetgear" at the top. Register an account and then the device. From there you can contact support/rma
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