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GC752XP; S/N:5152967XA0005 Need to start an RMA

JeannieCSS
Aspirant

GC752XP; S/N:5152967XA0005 Need to start an RMA

 
Model: GC752XP|Insight Managed 52-Port Gigabit PoE+ Ethernet Smart Cloud Switch with 2 SFP and 2 SFP+ 10G Fiber Ports
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JeannieCSS
Aspirant

Re: GC752XP; S/N:5152967XA0005 Need to start an RMA

No traffic is able to pass through any ports.  Have tried a number of times, but same results.  I need to get a case started for an RMA.  Please let me know what else I need to give you so that we can get things started.

Kind regards,

Jeannie Patterson

Customer Support Systems, Inc.

Message 2 of 3
plemans
Guru

Re: GC752XP; S/N:5152967XA0005 Need to start an RMA

Well you're on the public support forum. where members of the public try to help out. 

You need to go through support for the warranty process.

Netgear warranty on GC752XP

 

Click on "mynetgear" at the top. Register an account and then the device. From there you can contact support/rma 

 

 

 

 

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
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