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GOOGLE CHROME ERROR PAGE - DUE TO NULLS IN HEADER OF ROUTER SETTINGS PAGE

Retired_Member
Not applicable

GOOGLE CHROME ERROR PAGE - DUE TO NULLS IN HEADER OF ROUTER SETTINGS PAGE

There is an emerging issue for users of Google Chrome Browser

 

My NetGear Router D7000 – Nighthawk AC1900 WiFi VDSL/ADSL Modem Router

(Not listed in the model list in this forum)

 

If I try to access http://192.168.0.1/ using Chrome, Chrome gives an error page.

Accoding to Googles Chromium Developers, this issue can only be solved by NetGear, so for all routers which have this issue, they will need a firmware update to solve the problem of having Nulls in the Header of the Router Setup Pages

 

Before commenting, please read the following discussion at Chromium Issues :

https://bugs.chromium.org/p/chromium/issues/detail?id=929170

 

See also the linked Duplicate issue there.

 

Note the usual advice has all been tried, clearing cache etc.

 

If I use Microsoft Edge Browser logging in to my router is not a problem. I also temporarily installed the NetGear Genie and tried logging in to the router with that .. Again no issues.

 

But for however many people out there will be trying to login to similar routers with todays number 1 market share browser, Google Chrome, they will not be able to get access if they are running the latest Stable version of Chrome, v72 or later.

 

I guess not all router models will have such issues, unless they all have Nulls in their setup pages headers for some strange reason ?

 

But it looks like the Chromium devs are unwilling to undo this change, because Nulls can potentially cause issues.

 

Lastly :

 

How do we get someone within NetGear Development to take notice of this issue ???

 

Contacting someone in an appropriate department in NetGear seems to be an impossible task so far, I fired an email to sales@ with a note to pass it on to someone relevant, but I dont have high hopes of that working, and have not received any kind of response / acknowledgement.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 7
IrvSp
Master

Re: GOOGLE CHROME ERROR PAGE - DUE TO NULLS IN HEADER OF ROUTER SETTINGS PAGE

Not  listed as you are in the WRONG forum...

 

Since this is specific to your device, might want to post it over here, https://community.netgear.com/t5/DSL-Modems-Routers/bd-p/home-dsl-modems-routers.

Message 2 of 7
Retired_Member
Not applicable

Re: GOOGLE CHROME ERROR PAGE - DUE TO NULLS IN HEADER OF ROUTER SETTINGS PAGE

Thanks will post it there

 

Any tips on emailing anyone @ netgear with something like this ?

Message 3 of 7
IrvSp
Master

Re: GOOGLE CHROME ERROR PAGE - DUE TO NULLS IN HEADER OF ROUTER SETTINGS PAGE

As far as I know there is no e-mail addresses at all for any NG people or support. You could open a Support Case on the Support page after logging in and using MY SUPPORT if on the FREE support period.

 

When posting you could use the '@' with a moderator name after it, like 'Darren M' or 'ChristineT' and they might be able to help?

 

Like this, @ChristineT, can you help here?

Message 4 of 7
DarrenM
Sr. NETGEAR Moderator

Re: GOOGLE CHROME ERROR PAGE - DUE TO NULLS IN HEADER OF ROUTER SETTINGS PAGE

Hello Wonky

 

I will escalate this issue to our engineers 

 

DarrenM

Message 5 of 7
Retired_Member
Not applicable

Re: GOOGLE CHROME ERROR PAGE - DUE TO NULLS IN HEADER OF ROUTER SETTINGS PAGE


@DarrenM wrote:

Hello Wonky

 

I will escalate this issue to our engineers 

 

DarrenM



Ah woops, just noticed the reply here instead of the new topic I was directed to create in a more appropriate part of tthe forum.

 

https://community.netgear.com/t5/DSL-Modems-Routers/GOOGLE-CHROME-ERROR-PAGE-DUE-TO-NULLS-IN-HEADER-...

 

Thank you, but please be sure to direct them to the Chromium.org issue linked in the OP, I created a log there which Chromium Dev have found the returned <NULL> lines which the router is giving, which Chrome v72 or above will not load due to not now allowing them.

 

Chrome dev have said that they will not be re-allowing nulls because they can be problematic.

 

It's definitely returning nulls, and no proxy in use, so this is likely coming directly from the modem:

HTTP/1.1 401 Unauthorized
Set-Cookie: <not including this here, though it's just a session token>
Server: 
Date: Thu, 07 Feb 2019 04:56:14 GMT
WWW-Authenticate: Basic realm="NETGEAR D7000"
Content-Type: text/html
Content-Language: en-US,en;q=0.9
X-Frame-Options: SAMEORIGIN
<NULL>
9
X-XSS-Protection: 1;mode=block
<NULL>
X-Content-Type-Options: nosniff
<NULL>Connection: close


I assume you've tried updating your firmware?

 https://bugs.chromium.org/p/chromium/issues/detail?id=929170

Message 6 of 7
Retired_Member
Not applicable

Re: GOOGLE CHROME ERROR PAGE - DUE TO NULLS IN HEADER OF ROUTER SETTINGS PAGE

@DarrenM Also note in the other topic on this forum, there are a few independant confirmations being posted, with different router models too having the same issue ..

 

https://community.netgear.com/t5/DSL-Modems-Routers/GOOGLE-CHROME-ERROR-PAGE-DUE-TO-NULLS-IN-HEADER-...

Message 7 of 7
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