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Got a Static IP, and trying to get through Modem & Router to hit my web server

JeanClaudeD
Aspirant

Got a Static IP, and trying to get through Modem & Router to hit my web server

Using Windows 10.

 

I'm new here.  Odd that both my modem & Router are not displayed in Model List while writing this.
Modem is DM111PSPv2, only v1 is on list.

Nighthawk is X10 R9000, and X8 R8500 is highest showing on list.

Either way...  Got a static IP address, which when I hit I get my login for my Modem, and get same behavior as hitting 192.168.0.1.

Now, this modem is connected to my Nighthawk wireless router, which is what is used wired and wireless in my home.   My desktop is hard wired to it as I'm trying to hit my web server.

Documentation under "Inbound Rules to Permit External Host Communications" seemed to be what I needed.  But when I set the 192.168.1.123 address I get "192.168.0.1 says IP Address is illegal!".  So, I thought this was a generic setting, that these devices should work well together.  My desktop internal IP address from Nighthawk routing is 10.0.0.2, which also gives the above error that it is illegal.  So, I'm at a loss atm.

I'm very... very new to all this, so could be making some obvious mistake that aren't so obvious to me.  Another thing I would like to also point out... Looking at Modem settings, under attached devices (Nighthawk is the only one), shows unknown... All I can think off, is the possibility that DM111PSPv2 is not compatible with Nighthawk X10... Just want to figure a way to make this work, so I can focus on Web server itself.

Thank You!

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router,DM111PSPv1|ADSL2+ Ethernet Modem|EOL
Message 1 of 16
antinode
Guru

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

> [...] Got a static IP address, [...]

   _What_ "Got a static IP address"?  Are you talking about the router's
WAN/Internet IP address, or what?

> [...] which when I hit [...]

   Are you talking about using a web browser?  Pointed at what, exactly?
Running on some computer/device which is connected to what, exactly?

> [...] I get my login for my Modem, and get same behavior as hitting
> 192.168.0.1.

   Netgear calls the DM111PSPv2 (your "my Modem"), a modem, but it's
actually a modem+router, unless you've configured it in its modem-only
mode: Advanced > Device Mode : Device Mode.  Cascading multiple routers
can cause multiple problems.

> [...] My desktop [...]

   Which runs what?  Windows?  Mac?  Other?

> [...] is hard wired to it as I'm trying to hit my web server.

   What is that "it", the DM111PSPv2, the R9000, or what?

> Documentation under "Inbound Rules to Permit External Host
> Communications" [...]

   Which "Documentation"?  Each of these devices has a User Manual.
I'll guess that you're looking at the DM111PSPv2 User Manual.  If so,
then you're trying to use the router features of the DM111PSPv2.

   You might be happier if you configured the DM111PSPv2 as a
modem-only, and used the router features of the R9000, instead.
Alternatively, you could (continue to) use the router features of the
DM111PSPv2, and configure the R9000 as a wireless access point.  Unless
your ISP uses PPPoA, then the scheme wih the modem-only DM111PSPv2 might
be better.

> [...] But when I set the 192.168.1.123 address I get "192.168.0.1 says
> IP Address is illegal!".

   Because you have two routers, you have two subnets: "192.168.0.*" for
the DM111PSPv2, and something else for the R9000 LAN subnet.

> [...] My desktop internal IP address from Nighthawk routing is
> 10.0.0.2, which also gives the above error that it is illegal.  [...]

   "10.0.0.*" could be what the R9000 would choose if it saw
"192.168.0.*" on its WAN/Internet port.

> [...] could be making some obvious mistake [...]

   Cascading two routers, one of which is called a "Modem" by its maker,
when it's really a modem+router.

   Look at the Set Up > Basic Settings page on the DM111PSPv2 management
web site.  If Encapsulation is _not_ PPPoA, then I'd advise configuring
the DM111PSPv2 as a modem-only, and doing any PPPoE stuff on the R9000.
If you can make that work, then you should see only one subnet, not two,
and you should be able to do any port forwarding on the R9000-as-router.

   If you are using PPPoA, then you may be stuck with the DM111PSPv2 as
your router, and you should configure the R9000 as a wireless access
point.  In that case, the port forwarding ("Inbound Rules")
configuration would be done on the DM111PSPv2-as-(modem+)router.

   Either way, only one of these gizmos should be acting as a router,
and that's where you configure the port forwarding.

Message 2 of 16
JeanClaudeD
Aspirant

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

_What_ "Got a static IP address"?

Got a Static IP address from ISP, so that someone can hit my web server at home.

> [...] which when I hit [...]

When you try to hit my Static IP address, you get the login of the Netgear modem.  Signing in, gets you into the modem settings.   I want to hit my web server running on my desktop.

 

Mode is set as Router (Modem+Router), missed that.   Just switched it to Modem only and got yelled at by my teenager that was on the internet.  lol  Well, will have to look into this in  the morning... I purposely bought that Modem, so that I didn't have 2 routers (ISP gave me a Router/Modem, but got Nighthawk which was better router, and this modem to work with it)...  *Crossing fingers* that this might be the problem....

> [...] My desktop [...]

I put on first line, using Windows 10.  Using Dev Studio, I got a simple ASP Web server running on Port 80 (default).  Desktop is connected through my Nighthawk via Ethernet cable (Not Wifi).   Modem only has 1 out... not much of a router, which is why I didn't think it was acting as one.  Desktop => Nighthawk => DM111PSPV2 (as connection goes).

This documentation
http://www.downloads.netgear.com/files/DM111PSPv2/DM111PSPv2_UM_8Aug11.pdf

Thank you so much for your response... I kept reading but think I might want to start with making it Modem Only (while no one is on, so I don't get heat.  hehe).  And likely all will fall into place after that... I kept reading about this modem being a modem-router but missed that it had that possibility.   Got rid of a Modem/Router, to replace with same problem.  Again, thanks.   I'll try this tomorrow and will give feedback.  Have a feeling that might have been the issue, and changing DM111PSPv2 to Modem only is my answer.

 

Message 3 of 16
antinode
Guru

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

> [...] When you try to hit my Static IP address, you get the login of
> the Netgear modem. [...]

   Uncheck the box at Advanced > Remote Management : Turn Remote
Management On?  If the DM111PSPv2 is snatching those incoming
connections at port 80, then you need to stop it.  It's possible that
selecting modem-only mode will do that, even if you don't uncheck the
"Turn Remote Management On" box.

> [...] Just switched it to Modem only and got yelled at by my teenager
> that was on the internet. [...]

   You can expect to need to fiddle with the R9000 settings after such a
change.

   If the DM111PSPv2 Internet settings mention "PPPoE", then you'll need
to deal with that on the R9000.  If "PPPoA", then modem-only mode may be
doomed, and you'd be stuck with the DM111PSPv2 as your router.

> [...] Modem only has 1 out... not much of a router, [...]

   Yup, it's not much of a router.  But even not much can be too much.

Message 4 of 16
JeanClaudeD
Aspirant

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

Oh man... I'm getting dizzy sick on this.  😕

Turn Remote Management On   =>   Is unchecked already.  Early on I checked Default DMZ server in Modem/Router under Advanced/Wan setup, but it sees "192.168.0.x" as valid, while Nighthawk has them set as "10.0.0.x"... So, realized early on that wasn't a solution, unless it is and there's other things I need to do.


Setting Modem as Modem only screws everything up.   It loses Internet connection, and I can no longer set the User/Password for my ISP using it (seems to be expected behavior from what you said).  Eventually, the IP to the device becomes unreachable... So, I had to reset it 3 times within an hour to find out that moment I set it to Modem... There really isn't anything I can do to it.   The internet light would be red if User/Password isn't given, but it doesn't light up at all moment this is set as Modem only.

So went and worked on the Nighthawk.  Found the Internet setting to use User/Password (this is PPPOE), and it keeps complaining that the User/Password is wrong.  I went on my phone thinking maybe something happened.  I was able to login on their web site fine.  Messed with this for an hour, nothing worked.  Went back to Modem, reset again.  Set user/Password... and it's working.  o_O  But it's a router/Modem again.  😕

I'm learning bits and pieces here and there.  Not sure what I'm missing.

One last thing... After I did the work on Modem (modem only), I didn't "reset" the Nighthawk router... just turned it off (unplugged it) and restarted it.  Notice that all the IP's where still "10.0.0.x" off of the Nighthawk, do I need to reset it completely?  Since Modem is just a modem, expected router to be back to using "192.168..." instead of the "10.0.0.x".  I'm so worried to make it so I can't get this working again.  lol  Would never hear the end of it.

I'm not sure where to go from here.  I killed the internet for over 2 hours, and had to restore it, cause my wife and kids need it.

Again, thank you so much for bearing with me.  I keep being told this is simple/easy to do...  I wish.

 

 

Message 5 of 16
antinode
Guru

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

> Turn Remote Management On   =>   Is unchecked already.

   I'd expect that to prevent web-browser access from the outside world.

> [...] Early on I checked Default DMZ server in Modem/Router under
> Advanced/Wan setup, but it sees "192.168.0.x" as valid, while Nighthawk
> has them set as "10.0.0.x"...

   It's a two-router/two-subnet problem.  You solve that by getting rid
of one of the routers.

> Setting Modem as Modem only screws everything up. [...]

   "and doing any PPPoE stuff on the R9000" was part of that change.

   The DSL LED indicator on the DM111PSPv2 still shows a good DSL link,
right?  (So the remaining problem would be with the PPPoE stuff on the
R9000.)

> [...] Eventually, the IP to the device becomes unreachable... [...]

   Which "the IP" to which "the device", when you do what?  Please try
to remember that the non-psychics in your audience can't see what you're
seeing or doing without your help.  A good start would involve more
nouns, fewer pronouns.  Also, actual actions and observations, not
interpretations of what it all means.

> [...] Found the Internet setting to use User/Password (this is PPPOE),
> [...]

   Where, exactly, did you find it?  And you're putting in the same user
and password as on the DM111PSPv2?

> [...] it keeps complaining that the User/Password is wrong. [...]

   Are there any special characters in your PPPoE credentials?  (Some
Netgear DSL modem+router models are known to have trouble with some
characters in a PPP password.  I've never touched an R9000, but a
similar problem there would not amaze me.)

   If you can't get the DM111PSPv2-as-modem-only with R9000-as-router to
work, then the alternative would be to configure the R9000 as a wireless
access point.

   Visit http://netgear.com/support , put in your model number
("R9000"), and look for Documentation.  Get the User Manual.  Look for
"Use the Router as a WiFi Access Point".  That will make the DM111PSPv2
your router, and, as mentioned before, in that case, the port forwarding
("Inbound Rules") configuration would be done on the
DM111PSPv2-as-(modem+)router.

   It will also give your R9000-as-WAP a new LAN IP address.  To
determine that, assuming that you specify "Get dynamically from existing
router" when you "Select the AP Mode radio button" on the R9000, you'll
need to point your browser at the DM111PSPv2 (your main/only router),
and ask it about its Attached Devices.  According to its User Manual
(see "View Attached Devices"), that should be at Maintenance > Attached
Devices.

> [...] After I did the work on Modem (modem only), I didn't "reset" the
> Nighthawk router... just turned it off (unplugged it) and restarted it.
> Notice that all the IP's where still "10.0.0.x" off of the Nighthawk, do
> I need to reset it completely? [...]

   If you don't want those "10.0.0.x" addresses, then probably.  As a
router, once it establishes a LAN subnet (like "10.0.0.*"), it would be
unwise for it to change that spontaneously.  You might have configured
other stuff (address reservations, port forwarding, ...) which would be
incompatible with some new LAN subnet.  So, after switching the
DM111PSPv2 to modem-only, a settings reset on the R9000 might be wise
(and should put it back to its default LAN subnet).

   If/when you configure the R9000 as a WAP, it gets a whole new LAN
environment (and its WAN functions are disabled).  By itself, that
change is so drastic that a settings reset before doing it is probably
unnecessary (but should be generally harmless).

> [...] I keep being told this is simple/easy to do... [...]

   By whom?  Make him do it?  I have no actual experience with a
DM111PSPv2, and I've never configured PPPoE on an R9000 (or any Rxxxx),
so I know nothing, but if modem-only mode works on the DM111PSPv2, and
the PPPoE stuff works on the R9000, then it should all work together. 
What could go wrong?

Message 6 of 16
JeanClaudeD
Aspirant

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

Thanks Again!

The DSL light is still lit, it's the internet light that no longer shows up when I set it as a modem.  As I said, the PPPoE login said wrong user/password from Nighthawk.  So, had to revert.

 

> [...] Eventually, the IP to the device becomes unreachable... [...]

After I set the modem as modem only, most of the options turn grey which seems expected.  The Internet Login seems to be router side, so that's all good.  After a while I couldn't hit the Modem using 192.168.0.1 at all.  Restarted Modem/Computer, and the IP(192.168.0.1) becomes unreachable.  I Just gave up and focused on Nighthawk at that point.

 

On Nighthawk X10 (Negear genie), under Basic tab/Internet.   You have "Does your internet connection require login", exactly like on the DM111PSPv2.  When I set that for Nighthawk as I did for DM111PSPv2, I get an error that I got wrong "User/Password".  Which is not true, since when I revert back it worked on Modem.  Only special character in my password is an exclamation point "!".  Could that be an issue for the router, but was fine on modem?  2 Netgear product, I would expect same behavior.  😕

Thanks again.   Will give it one last go with Modem only and reset nighthawk. Will work on it and see where I can go... if all fails, then I'll revert and look into having the R9000 as a Wifi Access Point.  Never done any of this, been the lucky Dev at work that always had IT people handle this, and never got curious.  Now I wish I paid more attention.  hehe 

*crossing fingers*

 

 

Message 7 of 16
JeanClaudeD
Aspirant

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

Eureka...  Modem is now a modem, and router is the router.

 

All IP's now are reset to the "192.168...", internet is working.  So, I'm down to the initial issue that started all this.   Got a web browser on desktop (192.168.1.2), running an IIS server on port 54289 (Tried 80 too), and want to hit it by hitting my static IP address.

 

Well, now I see other oddities.   My desktop/Laptop used to see each other pinging the “10.0.0.x”, but now that it’s “192.168…”, they time out.  I can ping the network name which is JCD (desktop) and JCSLAPTOP (get IPV6, not IPV4).  So as Net Use goes, I got an alternative.  

 

Pinging JCsLaptop [fe80::f073:b410:5d08:9da2%5] with 32 bytes of data

Reply from fe80::f073:b410:5d08:9da2%5: time=2ms

 

I’m not so sure if all my issues are tied with my findings above, got a bit of work I’d like to get into prior continuing.  Presently I got my web server running on an IIS Express on the fly, that might be my real issue.   Will setup an IIS server (Hostable Web core I think Is what I need), and build my basic ASP app, and find out how to host it so I’m not in the MS Dev environment and go from there.  Maybe everything else will fall into place after that.   Just still curious on why my desktop & Laptop can’t ping each other using their IPV4 address.

 

Again Thank you so much for all your help.   Think the biggest part of the hurdle is done, Modem and router setup correctly now.  I need to make sure my web server is setup right too, and then will do some more tests.

Message 8 of 16
antinode
Guru

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

> [...] Got a web browser on desktop (192.168.1.2), running an IIS
> server on port 54289 (Tried 80 too), and want to hit it by hitting my
> static IP address.

   Ok.  Can you access it from a system on your LAN at
"http://192.168.1.2:54289" (or, for port 80, "http://192.168.1.2")?
(Are you talking about the port which IIS is using on the LAN, or the
external port in your port-forwarding rule?)

   If you can't access the web server from the LAN at the expected port,
then all the port forwarding in the world won't help you get to it from
the outside world.

   If the DM111PSPv2 has a feature called "NAT loopback", then you
should also be able to reach it from your LAN using a URL like
"http://<public_IP_address>:<external_port_number>".

   With my weak psychic powers, I can't see your port-forwarding rule.

> Well, now I see other oddities.   My desktop/Laptop used to see each
> other pinging the "10.0.0.x", but now that it's "192.168...", they

> time out. [...]

   What are the IPv4 addresses of all these computers?

Message 9 of 16
JeanClaudeD
Aspirant

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

Here's the thing.  192.168.1.2 (MyDesktop), can't be pinged from laptop.  When it used to be 10.0.0.2, I could... but now it doesn't which is weird.  If I ping JCD (name of desktop), it responds with ipv6 values.  Since I could ping 192.168.1.2 from the desktop itself, I thought I should be able to at least hit web site from computer itself... to find out that only \\localhost:54289 worked on desktop itself.  So, wondering if I have other issues.  Why I want to have the web server running on a full IIS service running, not the IIS express.

So ya, before I get back to the Nighthawk, I need to figure other things out atm.  Attached a pic that shows you image from NetGear Nighthawk, and the 2 device in question.  Laptop cannot ping desktop using IP, and Desktop cannot ping laptop using IP.  But they can ping each other using the name, which shows the IPV6 values (below).

 

C:\Users\jdesl>ping JCD

Pinging JCD [fe80::a0f4:b5c:f79:c81d%6] with 32 bytes of data
Reply from fe80::a0f4:b5c:f79:c81d%6: time=1ms


Maybe all this should still work with the IIS express, and what I'm about to do is pointless... but eventually, I'll need to run the web server I'm going to work on in the right place... so getting ahead to see if that changes anything.  Honestly think that not being able to ping using the IPV4 IP seems to be an issue, since it was fine prior.  Not sure if something else changed in Nighthawk when I did a reset.

 

Message 10 of 16
antinode
Guru

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

   I'll try again.

>    What are the IPv4 addresses of all these computers?

> Devices.png

   Very artistic, but copy+paste from an "ipconfig" report on both
systems would be more useful.

> [...] Laptop cannot ping desktop using IP, and Desktop cannot ping
> laptop using IP. [...]

   Copy+paste of those commands and their results would be nice, too.

> [...] If I ping JCD (name of desktop) [...]

   Who does the name-to-address translation when you "ping JCD"?  (I do
practically nothing with IPv6, so I ask from ignorance.)

   If the network interfaces in these computers are not getting IPv4
addresses (et c.) applied properly, then many (bad) things could happen.

> Maybe all this should still work with the IIS express, [...]

   I'd expect a web server to be a web server, in general.

> [...] Honestly think that not being able to ping using the IPV4 IP
> seems to be an issue, since it was fine prior. [...]

   I agree, but I'd worry more about Windows than about the router.

Message 11 of 16
JeanClaudeD
Aspirant

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

Created a file with all the IP data and attached it.  

 

Windows is doing the Name to address part.  Thing is, when I had 2 routers.  Laptop could ping desktop (which was 10.0.0.2), and vice-versa using the IPV4 IP Address.  Now it can't.  If it wasn't that I did a Net Use to connect these 2 machines using the prior IP Address, I'd be 100% with you on this being windows.  Why is a router reset breaking that aspect of network communication?  Again, things I've never had to worry about in the past. My own laziness and relying on the IT people.  hehe

If I look at the property of the Ethernet connection on desktop/laptop for "Internet protocol Version 4 (TCP/IPv4)", it's the exact same as it was prior. "Obtain an IP address automatically".  So, the IPv4 info settings hasn't changed, the router did change the IP addresses and everything got rebooted/restarted.   The IPv4 address seem valid since they show using ipconfig, but why can't my system ping each other.   I downloaded "Fing" app on my phone, and it sees all the IP's on my internal network and sees 192.168.1.2 for desktop and 192.168.1.9 for laptop.

Again, this can very well be a windows issue.  Just stomped on this working prior fixing the router issue (meaning pinging IPv4 address).  Was going to take a closer look at router today.  It has under advance tab/advance setup an IPv6 feature, but don't care about IPv6, want IPv4 to work.   If I figure this out, I'll post back here. 

Just did a quick test...  I unchecked "Internet protocol Version 6(TCP/IPv6)" on desktop, and did a ping from laptop to desktop.  It now tried to use the IPv4 address instead, but fails...  copy/pasting below.

 

ping JCD

 

Pinging JCD [192.168.1.2] with 32 bytes of data
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.2:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),



Thanks again for your feedback and help!

 

Message 12 of 16
antinode
Guru

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

> Created a file with all the IP data and attached it.

   Apparently not.  You might need to attach a picture to keep the forum
software happy, or else copy+paste the plain text.

> Windows is doing the Name to address part. [...]

   I have local name server, so I don't know how Windows (by itself)
might do that (other than creating a non-empty "hosts" file somewhere).
I'd try to stick with LAN IP addresses until things work that way.
_Then_ bring in names.

> [...] "Obtain an IP address automatically".  So, the IPv4 info
> settings hasn't changed, [...]

   Yes and no.  "Obtain automatically" doesn't tell you what was
obtained automatically.  The output from an "ipconfig" command should
tell you that.

> [...] copy+paste from an "ipconfig" report on both systems would be
> more useful.

   Still true.

> [...] don't care about IPv6 [...]

   I was about to ask.

> [...] I unchecked "Internet protocol Version 6(TCP/IPv6)" on desktop,
> and did a ping from laptop to desktop. [...]

   That was my next suggestion.  Did you do it on both systems?

> Pinging JCD [192.168.1.2] with 32 bytes of data [...]

   Ok, but I don't know if there's anything at "192.168.1.2".  Those
"ipconfig" reports would reveal that.

Message 13 of 16
JeanClaudeD
Aspirant

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

Missed the error as I was rushing out, Odd.  Only accepts pictures or PDF, see error message below.

 

Correct the highlighted errors and try again.

  • The file ipdata.txt does not have a valid extension for an attachment and has been removed. jpg,gif,png,pdf are the valid extensions.


Copy/pasted it in Word, and saved as PDF...  So .txt is not accepted on this site... o_O


I agree, don't care about the names... I want the IPv4 address to work, just wanted to point that out.  At least I can still connect my machines using that atm.

Will turn off IPv6 on both machine, reboot and see if that does anything.   If it fixes this, I'll post back.  Otherwise, will continue looking at things.

Thanks!

Message 14 of 16
antinode
Guru

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

   That all looks plausible to me.  Can you try this with two systems
which both have wired connections to the R9000?  (I may dimly recall
reading about problems with communication between wired and wireless
devices on some router model/firmware or other.)

Message 15 of 16
JeanClaudeD
Aspirant

Re: Got a Static IP, and trying to get through Modem & Router to hit my web server

Both connected via Ethernet.  Checked on Nighthawk Genie, shows both devices on Ethernet.    Didn't work, rebooted both machines.   Still not working.

 

Odd though, not sure if this is meaningful to you.  While laptop pinging desktop gives same Timeout error using IPv4.   Desktop pinging laptop gives this now.

C:\Users\JeanClaude>ping 192.168.1.9

Pinging 192.168.1.9 with 32 bytes of data
Reply from 192.168.1.2: Destination host unreachable.
Reply from 192.168.1.2: Destination host unreachable.
Reply from 192.168.1.2: Destination host unreachable.
Reply from 192.168.1.2: Destination host unreachable.

Ping statistics for 192.168.1.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

 

From scoping everything in Netgear genie, couldn't figure what might be causing this behavior.  Not sure if anything under WAN or LAN setup would affect any of this.

 

Any diagnostic tool I can use to get more info ?

Message 16 of 16
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