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Help! Cannot connect my ac1750

Odinsdad
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Help! Cannot connect my ac1750

Hello totally newbie when it comes to this. I'm trying to connect my ac1750 router and I keep hitting a roadblock. I cannot access my router and my phone is the only way I have of trying to do this. I'm just completely stuck and could use some help
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antinode
Guru

Re: Help! Cannot connect my ac1750

> [...] my ac1750

 

   "AC1750" is a speed, not a model number.  Ever helpful, Netgear
product packaging emphasizes speeds like "ACxxxx", but that's not the
model identifier.  Look at the product label for the actual model
number.


> [...] I'm trying to connect my ac1750 router [...]

 

   To what, exactly?


> [...] I keep hitting a roadblock. [...]

 

   Specifically?

 

> [...] I cannot access my router [...]

 

   When you do what, exactly?  "cannot" is not a useful problem
description.  It does not say what you did.  It does not say what
happened when you did it.  As usual, showing actual actions with their
actual results (error messages, LED indicators, ...) can be more helpful
than vague descriptions or interpretations.

 

> [...] my phone is the only way I have of trying to do this.

 

   So?  Is there not a web browser on your (unspecified) "my phone"?
That should be all that you need.

 

   Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation.  Get the User Manual.  Read.

 

> [...] I'm just completely stuck and could use some help

 

   Same here.  You'll need to supply some basic (useful) information
before you'll get more than guesswork from any of the non-psychics here.

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