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Re: Hi
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Hi
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Re: Hi
what firmware version are you on?
What modem/gateway do you have it connected to?
Do all devices do this?
Or just the one?
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Re: Hi
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Re: Hi
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Re: Hi
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Re: Hi
A couple things
1. The dm200 has its own integrated router with it. Did you disable this? if not, you can have a double nat which causes increased ping times.
2. dsl has its own inherent latencies and potential ilne issues. Have you tried directly connecting the pc to the dm200 and testing this?
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Re: Hi
Which is why we ask. Which version are you on?
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Re: Hi
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Re: Hi
@Andybrenn1989 wrote:
Yes I have tried it straight into the dm200 and it’s the same issues even with my own internet providers own router / modem is the same----So you have the same issue directly into the DM200 as well as when you're using the providers own modem/router? That'd indicate a dsl issue and not a router issue. also when I turn the dm200 into modem only mode it doesn’t seem to be picking up my internet connection----in modem only mode, you need to also setup the router's internet connection settings. is there certain steps to do this and is there anything else that is causing this because iv tried all this stuff before over and over for the past year and nothing has changed.-----again, if direct into the dm200 AND into the providers modem/router, then it isn't an issue of the XR, its a line/ISP issue. Having a gaming router isn't going to fix a line issue.
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Re: Hi
The router. Or the modem what is the steps I take to set it as a modem only ?
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Re: Hi
@Andybrenn1989 wrote:
Everyone says it’s an isp issue iv been on the phone to my isp be it’s nothing to do with them I’m getting packetloas on the first hop ahich is obviously coming from
The router. Or the modem what is the steps I take to set it as a modem only ?
So the ISP is telling you it isn't their issue. But THEIR own modem/router does the same thing as the DM200 from what you've said. If 1 device has an issue, it could be the device. If 2 devices have the same packet loss issue, its not the devices.
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Re: Hi
@Andybrenn1989 wrote:
No answer for how to do this ?
Or its the fact that this is the community forum and its members of the public helping out for free?
https://kb.netgear.com/30773/How-do-I-set-my-NETGEAR-DM200-High-Speed-DSL-Modem-to-bridge-mode
Setup the modem then just just putting you isp info into the primary router.
Or put the primary router in access point mode and let the dm200 handle routing functions.
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Re: Hi
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Re: Hi
Punctuation. Please. No idea where to start that whole thing off.
when in modem only mode, you setup the dm200, but you also have to put your internet settings into the router as well.
Its not plug and play like a standard cable modem.
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Re: Hi
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Re: Hi
@Andybrenn1989 wrote:
What do I need to put into the router also ? Does this expensive peace of equipment not pick all this stuff up automatically ?
those settings are specific to your isp. Check with your isp for settings.
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Re: Hi
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Re: Hi
did you try the internet setup wizard with your account info specific to your isp?
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Re: Hi
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Re: Hi
I don't have dsl but when I set it up for my parents, I setup the dm200 and got it working, then I switched it to modem only mode, and then had to install an RAX200 with its own internet settings. That included the login info/settings specific to the isp. That was through the internet setup wizard. I don't have a XR devices so I've never put them in on that specific device.
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Re: Hi
> The Dm200 will pick my isp info up automatically am I right with
> saying that ?
Sure, depending on what "my isp info" means to you. If your ISP
gives you a user name and a password for authentication, then of course
the DM200 will automatically guess those credentials. Makes sense to
me. Dealing with _secret_ credentials is such a pain. (Duh?)
The DM200 might still know how it was configured when its router was
active. If so, then you might be able to extract info from it related
to your Internet connection. Otherwise, you might need to ask your ISP.
Have you considered the advantages of consulting an organized source
of information, instead of thrashing around? You might get some ideas
from a widely neglected resource:
https://en.wikipedia.org/wiki/RTFM
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for
"DSL Service" (and so on)?
If your (unspecified) DSL service uses PPPoE, then I'd expect there
to be a user name and password involved. The router would need to use
them to gain access to your ISP. That could be your DM200, if you're
using it as a modem+router. Or it could be your other router, if you're
using the DM200 as a modem-only. It's not complicated. But, with my
weak psychic powers, I know approximately nothing about your DSL
service.
> Iam also on the latest firmware according to the router [...]
As always, actual version numbers would be more useful than your
(or your router's) opinion of what's "latest" today.
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