NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DKern
May 31, 2019Tutor
How do I stay logged in?
Every time I open the browser on my desktop I have to log in to the router. Is there a setting to keep it logged in?
- Jun 02, 2019
IrvSp.... I cleared the cache and restarted the computer. That worked!! Thank you so much!
And thank you to everyone else for hanging in there with me and trying to help! I really appreciate it!
For some that were wondering: I wasn't directed to go to the Netgear Account sign in page. I found that to be the only page I could get to. And then I could go anywhere from there after signing in again.
Thanks again everyone!
michaelkenward
Jun 01, 2019Guru - Experienced User
DKern wrote:
Every time I open the browser on my desktop I have to log in to the router. Is there a setting to keep it logged in?
What is this Netgear device?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
What is the browser?
What actually come up when you try to go somewhere on the Internet?
How is it connected to the Internet? Wifi? Wired?
I suspect a misconfiguration issue.