Reply

How do i file a complaint with NetGear?

docjoat
Guide

Re: How do i file a complaint with NetGear?

Yes it is a nighthawk modem/router. I’m responding to questions/response posed to me. So, cool your jets.
Message 26 of 28
Brandon1315
Aspirant

Re: How do i file a complaint with NetGear?

How do I file a complaint with netgear. I updated the firmware on the router and it bricked it. It was your software that messed it up and you should be the one to replace it thanks.
Model: R6900|Nighthawk AC1900 Smart WiFi Router
Message 27 of 28

Re: How do i file a complaint with NetGear?


@Brandon1315 wrote:
How do I file a complaint with netgear. I updated the firmware on the router and it bricked it. It was your software that messed it up and you should be the one to replace it thanks.

It is not "our" software. This community is essentially a user-to-user venue with some input from a small band of Netgear techies.

 

Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.

 

If you want "official" support then you should go through the right channels.

 

Contact Us | Support | NETGEAR

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 28 of 28
Top Contributors
Discussion stats
  • 27 replies
  • 1921 views
  • 3 kudos
  • 11 in conversation
Announcements

Orbi WiFi 6E