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How long does it take support to respond to open ticket?

Knukklhead
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How long does it take support to respond to open ticket?

I opened a ticket 1.5 weeks ago and have not had a response. Internet port is dead on router. How long does it take for a response?
Model: R7800|Nighthawk X4S AC2600 WiFi Router
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IrvSp
Master

Re: How long does it take support to respond to open ticket?

I suggest you go to MY SUPPORT, find your case number and ask for status. Otherwise try a CHAT and ask?

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