Re: How to print dual band


How to print dual band

Hi, because nowhere can I find a clear and straightforward answer to this frequently recurring problem - dual band netgear routers printing.

So I decided to use this space and ask how to print dual-band?

I have a classic printer connected via AirPrint at 2.4 GHz and of course a router that supports both 2.4 GHz and 5 GHz.

A computer connected at 5 GHz, and unfortunately, you can not print anything through this router on this printer. Only changing the frequency to a lower, i.e. 2.4 GHz, allows you to print any document.

How to solve it? How to print at 5 GHz on a printer connected to 2.4 GHz?

Model: R6220|AC1200 Smart WiFi Router with External Antennas
Message 1 of 5

Re: How to print dual band


Maybe this will help.


Your router is capable of broadcasting 2.4 and 5Ghz wireless networks.


Most older printers only support wireless connection to 2.4Ghz broadcasts.  When connected ANY other device connected to your network, whether wired or wireless (2.4 or 5Ghz) can print without limitation. AirPrint is a printing protocol, not a connection type. 


What is AirPrint  


There is no isolation between any of the network interfaces on the R6220 (wired or wireless) unless you create a Guest network and enable wireless isolation.


For printing, connect your printer to the 2.4Ghz brodcast on your router.  Now all devices regardless of how they connect (wired/wireless) or which network (2.4 or 5G) can print.  If you want to go a step further, you can assign the printer a static IP or reserve an IP for it by its MAC address.


Take away...  the printer must be connected to the 2.4Ghz broadcast in order for other devices on your network to print to it.


If you have more questions, you can reply back and one of us will assist.        



~Comcast 1 Gbps/50 Mbps SB8200 > R8000P
~R8000P FW: ~R7000 FW:
~R6400 FW: ~Orbi-AC3000 FW:
~EX3700 FW:

Message 2 of 5

Re: How to print dual band

Thanks for the answer, but that doesn't solve the problem.


Guest network is turned off and the printer still does not print if both computers (with different operating systems) are connected to a 5 GHz network

Message 3 of 5

Re: How to print dual band


I post on many forums.  I’m sharing this with you for informational purposes.  It demonstrates what I’ve told you.  The router here is a Nighthawk R8000P.  The printer is HP. 


If you continue to have problems, I suggest verifying the connectivity of the devices you want to communicate with together.


What is the IP of the printer?


What is the IP of one of the computer you want to print with?


Can that PC ping the printer?


Armed with this information you will be able to determine what is causing your intermittent connectivity.


Below are helpful examples:


First image shows tri-band router (3 separate SSID's) A windows 10 laptop is connected wirelessly to 5Ghz broadcast


image 1.png

Second image shows printer connected wirelessly to 2.4Ghz broadcast (same router)


image 2.png



Text, command line verifies IP of laptop connected to 5Ghz broadcast successfully pinging a printer connected to the same router wirelessly on a 2.4Ghz broadcast. (Different Broadcasts)


C:\Users\ItAdmin>ipconfig (this command displays the IP of your device)


Windows IP Configuration

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Link-local IPv6 Address . . . . . :
   IPv4 Address. . . . . . . . . . . : 
   Subnet Mask . . . . . . . . . . . :
   Default Gateway . . . . . . . . . :



C:\Users\ItAdmin>ping (Printer)


Pinging with 32 bytes of data
Reply from bytes=32 time=4ms TTL=255
Reply from bytes=32 time=12ms TTL=255 
 (Successful replies to ping command)
Reply from bytes=32 time=5ms TTL=255
Reply from bytes=32 time=6ms TTL=255

Ping statistics for
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 4ms, Maximum = 12ms, Average = 6ms


Start with this and you will have a better understanding of your issue. 

~Comcast 1 Gbps/50 Mbps SB8200 > R8000P
~R8000P FW: ~R7000 FW:
~R6400 FW: ~Orbi-AC3000 FW:
~EX3700 FW:

Message 4 of 5

Re: How to print dual band

Thanks for the clue, basically I still think something is wrong with my printer connection and router, but at least I found a solution how to print to 5Ghz.

Ping is ON at 5Ghz, but only after waking up the printer and printing something earlier on it.

I added Printer again this time based on the IP address and pointing to Internet Printing Protocol and drivers manually.

For now it works ...

Message 5 of 5
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