when i try to log in to the router page by writing in the browser 192.168.1.1, then enter Admin and password, it doesn't accept to log in and after trying three times the page give me the option to reset the password and when i reset the password. it do the same and does not accept the username and password. and I don't have access to the page.
i reset factory setting and still have the same problem.
when i try to log in to the router page by writing in the browser 192.168.1.1, then enter Admin and password, it doesn't accept to log in
And your Netgear device is? A model number?
Connected with what to the device? Wifi? Wired?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Netgear device is? A model number? Netgear R7000 Connected with what to the device? Wifi? Wired? I tried to connect my laptop to the netgear with the two options wired and wireless.
What firmware version do you have on the device? I reset the netgear many times and I don't have access to the router page to update it.
@einshtin wrote: Netgear is connected to Modem (which is also include router) Hitron model : CODA-4680
If it really is a modem/router – Google isn't clear – that could be the source of the problem. The Hitron might also have a similar login address or it is intercepting attempts to get to 192.168.1.1.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
If so, it is a modem/router that is "Only sold through Service Providers".
This has its own login address. (By default it is 192.168.0.1.) So it is no surprise that your browser gets "lost" between two routers trying to tell it where to go.
To get it to work effectively with your Netgear router, you may .like to put it into modem only (bridge) mode:
