Orbi WiFi 7 RBE973
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Intermittent Internet Connectivity

AnnieW
Follower

Intermittent Internet Connectivity

I purchased the Nighthawk R6700 in March.  It has worked fine until about a month ago.  In the past month, we are experiencing internet connectivity issues.  Internet will go out, red power light glows on the router and other buttons are dark or flash white at various times until internet is restored.  Sometimes it takes an hour or more for internet to be restored.  I have had our modem reset, have updated firmware on the router and continue to have issues.  What are my next steps?

 

Thanks,

AnnieW

Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 1 of 2
plemans
Guru

Re: Intermittent Internet Connectivity

Which firmware version are you on? The latest isn't always the greatest. 

What modem/gateway is it connected to? 

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