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Ipad pro and ipad 4 shows connected, but no internet connectivity

Paulc35
Aspirant

Ipad pro and ipad 4 shows connected, but no internet connectivity

I have the latest firmware.  I have android, windows 10, numerous wireless Tvs and two ipads. ipad 4 and a ipad pro.

Everytime we go to pick one of the ipads up and open a browser nothing loads.  Wifi shows its connected rather its 2.4, or 5ghz. you have to manually disconnect and reconnect to get back on the internet.  I haven't found anything on search. If anyone has any suggestions I would appreciate it.  This is the only Netgear router that I have had constant issues. The other devices are working fine when the Ipads arent connected.  All updates are up to date.  I have a motorola cable modem

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 1 of 5

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antinode
Guru

Re: Ipad pro and ipad 4 shows connected, but no internet connectivity

> I don't know how to roll back the firmware, [...]

   Visit http://netgear.com/support , put in your model number, and look
for Downloads.  Under Firmware and Software Downloads, look for View
Previous Versions.  Download the kit you want.  Read the "Release Notes"
file for instructions.

> [...] bad design [...]

   Defective firmware can cripple the best hardware.

View solution in original post

Message 5 of 5

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Paulc35
Aspirant

Re: Ipad pro and ipad 4 shows connected, but no internet connectivity

R8500

Firmware-V1.0.2.116

iPad pro OS-11.2.5

Ipad- OS-10.3.3

Message 2 of 5
Paulc35
Aspirant

Re: Ipad pro and ipad 4 shows connected, but no internet connectivity

X8.   R8500.    I bought it last March so coming up on a year.

 

(Looks like I may have to buy a different Router)  $$

Message 3 of 5
Paulc35
Aspirant

Re: Ipad pro and ipad 4 shows connected, but no internet connectivity

I don't know how to roll back the firmware, but i'm sure I can search for it.  I think I am going to purchase another router either Linksys, or Asus.  I believe the R8500 might have been a bad design as it seems to be plagued with problems like disconnecting and such

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 4 of 5
antinode
Guru

Re: Ipad pro and ipad 4 shows connected, but no internet connectivity

> I don't know how to roll back the firmware, [...]

   Visit http://netgear.com/support , put in your model number, and look
for Downloads.  Under Firmware and Software Downloads, look for View
Previous Versions.  Download the kit you want.  Read the "Release Notes"
file for instructions.

> [...] bad design [...]

   Defective firmware can cripple the best hardware.

Message 5 of 5
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