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Issues with Nighthawk M5 - Disconnecting 4G every few days

BrenC11
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Issues with Nighthawk M5 - Disconnecting 4G every few days

HI Folks 

I use my MR5200 for 4G and 5G internet connected to a Tp_link AX1800 Wi-Fi 6 Router. I followed this guild to set it up. 

 

https://www.youtube.com/watch?v=9t1RJsYymGg&t=68s

 

It seemd to work, the speed was much better and my smart home devises work seamlessly with the TP-link (was always having isseus with the M5), but for some reason the M5 disconnects from the 4G/5G singnal every 24-48 hours and I need to reset it. When this happens I also cannot use the app to connnect to the M5. 

 

I have turned the Wi-fi off on the M5 and its connected straigh to the internet port on the router. 

 

I know the cause of the issue could be many things, i just need to start a process of elimination to fix it totoally.

 

I have my internet set to dynamic IP. 

The TP-link is set to 192.168.0.1

 

Is there a log on the M5 that I can acesss, cant seem to see anything on the app. 

 

Any help would be much appreciated. 

 

Thanks

 

 

 

Message 1 of 2
FURRYe38
Guru

Re: Issues with Nighthawk M5 - Disconnecting 4G every few days

Please visit and post about this over in the Mobile Routers forum:

https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard

 

Thank you. 

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