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Laptop can’t connect to internet...

Cbardell157
Follower

Laptop can’t connect to internet...

I installed a new modem/router today, all of my other devices have connected without issue. My gateway laptop recognizes the router and says it’s connected but it won’t load any webpages. Any ideas?
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 5
LinksysExpert
Aspirant

Re: Laptop can’t connect to internet...

Check the IP address on the computer which says connected and working on Internet.

Then check the IP address on the computer which is not working. See if they are in the same IP address range.

For example 192.168.0.100 and 192.168.0.101 somethin like that.

If the IP address are in different IP address range then there may be static IP address setup on your non working computer.

Also try to ping the website from command prompt of your computer. See if you get any reply from the website.

Open command prompt - type "ping google.com" - hit enter. See if you get reply from google.com

 

Message 2 of 5
microchip8
Master

Re: Laptop can’t connect to internet...

you might want to forget the wifi connection on your laptop and set it up again

Routing: NETGEAR R7800 - Voxel Firmware 1.0.2.88SF & Kamoj addon
Switching: 2x NETGEAR 8-ports (GS108v4) / 1x NETGEAR 16-ports (JGS516v2)
Desktop: AMD Ryzen 7 3700X - Server: Intel Core i7-7700K - NAS: Intel Pentium G4400, 16 TB
Message 3 of 5

Re: Laptop can’t connect to internet...

How is the laptop connecting? Wifi? Wired ethernet?

 

What is the operating system on the PC?

 

If it is Windows, have you tried running the network troubleshooter?

 

It may be that Windows thinks you are on a Public network and has blocked access to the outside world.

 

In Network & Internet settings you should see Network status. If you go to Change Connection Properties this should be Private.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 4 of 5
antinode
Guru

Re: Laptop can’t connect to internet...

> It may be that Windows thinks you are on a Public network and has
> blocked access to the outside world.

   So, your claim is that you can't access the Internet from a Windows
system at the local coffee shop (presumably a "public" network)???  To
me, this sounds like nonsense.

   "won't load any webpages" and "won't share files" are spelled
differently for a reason.  Of course, he did say, "Any ideas?", which
doesn't explicitly exclude nonsense.

Message 5 of 5
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