Orbi WiFi 7 RBE973
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Latest firmware update bricked my R6020 Router

samjag
Initiate

Latest firmware update bricked my R6020 Router

The latest firmware update has bricked my router.

I've checked online and found a way to fix it but I'm not able to download tftp2.exe.  I'm told I'm not allowed access.  I've tried tftp.exe and Solawinds tftp server but to no avail.

I'm really quite pissed off because these updates aren't supposed to screw our hardware. 

If anyone has a link to somewhere I can download tftp2.exe other than the shadowsoftware.net site, I'd be most appreciative.

Model: R6020|AC750 Dual Band WiFi Router
Message 1 of 5

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plemans
Guru

Re: Latest firmware update bricked my R6020 Router

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

 

And many things can go wrong with both so when you say it doesn't work, it doesn't tell us much. tell us where its failing in the process, what you're trying, etc. details are key since we aren't there. And both tftp and nmrpflash are sensitive to timings. its a small window that you use when you start it. 

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Message 2 of 5

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plemans
Guru

Re: Latest firmware update bricked my R6020 Router

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

 

And many things can go wrong with both so when you say it doesn't work, it doesn't tell us much. tell us where its failing in the process, what you're trying, etc. details are key since we aren't there. And both tftp and nmrpflash are sensitive to timings. its a small window that you use when you start it. 

Message 2 of 5

Re: Latest firmware update bricked my R6020 Router


@samjag wrote:

The latest firmware update has bricked my router.

What symptoms do you see?

 

The "bricked" term is widely misused, with people using it to describe various problems.

 

One possible recovery option is a recovery reset:

 

  • Press reset for 30 seconds
  • Keep pressing reset while removing power
  • Keep pressing reset for another 30 seconds while apply power

If it works, which is rare but worth trying, you may be able to use a traditional firmware upload.

Message 3 of 5
samjag
Initiate

Re: Latest firmware update bricked my R6020 Router

You, sir (I'm assuming your gender), are a hero.

I cannot thank you enough.

I used cmd to tftp a firmware update and boom, it's all good again.

Once again, thank you immensely.

 

 


 

Message 4 of 5
plemans
Guru

Re: Latest firmware update bricked my R6020 Router

Glad it fixed it for you!

Let us know if you run into other issues

Message 5 of 5
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