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Location detection in Apps

SharonC
Aspirant

Location detection in Apps

We recently purchased this Nighthawk R7900.  Ever since, two of our apps will not pick up our locations at all.  We thought it was the apps so I took the iPad to a friend to see why and, of course, once logged in to their wifi - both worked fine.  So it has to be the new router - what do I need to do?

Model: R7900|Nighthawk X6 AC3000 Tri-Band WiFi Router
Message 1 of 3
DarrenM
Sr. NETGEAR Moderator

Re: Location detection in Apps

Does your modem have a router built into it? what is the model of your modem?

 

 

DarrenM

Message 2 of 3
SharonC
Aspirant

Re: Location detection in Apps

I don’t understand your question - sorry!  We have the little dish outside and the router is connected directly to it-inside via an ethernet cable.  Our iPad's/Mac receive a wireless signal from the router.  Except that we no longer have the gps ability with this new router.  My husband has two apps that should mark his location wherever he is as long as he has wifi.  They work everywhere else but here.  Thanks for any help that you can give

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