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Loss of internet connection when rebooting latest firware update caused this.

motortheft
Aspirant

Loss of internet connection when rebooting latest firware update caused this.

Latest firmware upgrade has caused this router to permanently lose Internet connection  A remote reboot from android app is no longer an option, you have to now reboot AND remove and reinstall Ethernet cable from router to modem. This is a problem, often the router had to be rebooted remotely because of poor performance while trying to view security cameras.  As often as this has to be rebooted, this is now useless when I am away from home. The firmware needs to be rolled back or repaired. Any suggestions would be appreciated.

Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 1 of 3
DarrenM
Sr. NETGEAR Moderator

Re: Loss of internet connection when rebooting latest firware update caused this.

Have you rolled back firmware? Have you tried to factory reset the unit?

 

DarrenM

Message 2 of 3
motortheft
Aspirant

Re: Loss of internet connection when rebooting latest firware update caused this.

That is what I had to do. Start from fresh using older firmware. A waste of time messing with this router.... Ironically the update makes it useless.... thanks for your suggestion
Message 3 of 3
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