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Re: Lost connection to Amazon Devices (Dot & Firestick) and Cloud based NVR

g13foster
Aspirant

Lost connection to Amazon Devices (Dot & Firestick) and Cloud based NVR

I have a Nighthawk R7000/AC1900. Firmware: V1.0.9.88_10.2.88.

 

I have lost connection to my Amazon Echo Dot, Amazon Firestick, and my cloud based NVR for camera system. Also two of my LAN ports say "LAN link down".  Not sure if this happened with a firmware update or not, but I cannot seem to get these devices back online or fix the LAN ports.  Any help is greatly appreciated.

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 4

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Mister-X
Guide

Re: Lost connection to Amazon Devices (Dot & Firestick) and Cloud based NVR

The new Firmware did remove some features, you can read about it here: https://kb.netgear.com/000061067/R7000-Firmware-Version-1-0-9-88

If you want to revert to older firmware this post may help: https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-5G/m-p/1776603

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Model: R7000|AC1900 Smart WIFI Router
Message 2 of 4

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Mister-X
Guide

Re: Lost connection to Amazon Devices (Dot & Firestick) and Cloud based NVR

The new Firmware did remove some features, you can read about it here: https://kb.netgear.com/000061067/R7000-Firmware-Version-1-0-9-88

If you want to revert to older firmware this post may help: https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-5G/m-p/1776603

Model: R7000|AC1900 Smart WIFI Router
Message 2 of 4
g13foster
Aspirant

Re: Lost connection to Amazon Devices (Dot & Firestick) and Cloud based NVR

Thank you that worked! All my devices are back.

Message 3 of 4
Mister-X
Guide

Re: Lost connection to Amazon Devices (Dot & Firestick) and Cloud based NVR

Awesome!! Happy for whatever information was helpful to you and got you back to where you wanted to be!!!

Model: R7000|AC1900 Smart WIFI Router
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