MR1100 Constantly Disconnecting

[PB821376]

I have purchased a Netgear Nighthawk MR1100 from AT&T in July 2021 and after a few weeks, the device starting to loose it's broadband connection. At first it was once a week, then twice, now it once, twice and even three times a day. After I reboot the device everything seems to work OK, until it disconnect again. As I am daily in zoom meetings this is a problem. Seems to me that is either a firmware or hardware problem. Does anyone have the same issue? What did you do to fix it? 

[FURRYe38]

Netgear has set up a community forum specifically for the Mobile Router products. Most of the people who watch that forum are more likely to have experience with mobile routers and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear

Thank you

[JohnPeng]

Please advise which carrier SIM you are using with the device, AT&T?

Thanks

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@PB821376 wrote:

I have purchased a Netgear Nighthawk MR1100 from AT&T in July 2021 and after a few weeks, the device starting to loose it's broadband connection. At first it was once a week, then twice, now it once, twice and even three times a day. After I reboot the device everything seems to work OK, until it disconnect again. As I am daily in zoom meetings this is a problem. Seems to me that is either a firmware or hardware problem. Does anyone have the same issue? What did you do to fix it? 

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