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MR1100 M1 firmware update 12.06.08.00 killed the battery

Bugalugs90
Aspirant

MR1100 M1 firmware update 12.06.08.00 killed the battery

My modem displayed 2 messages, one that a firmware update was available and second that battery recharge level was going to be reduced to increase battery life. I had the battery fully charged when I did the firmware download and when it finished, the modem would not power up. When I plugged it in it gave an error code 1 to remove the battery. Now I can only use it plugged into a power point with the battery removed. Someone owes me a new battery.

Message 1 of 4
labatt
Mentor

Re: MR1100 M1 firmware update 12.06.08.00 killed the battery

Might have better luck posting in the mobile forum Netgear's site is not the easiest to get around.

 

https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard

Message 2 of 4
JohnPeng
NETGEAR Expert

Re: MR1100 M1 firmware update 12.06.08.00 killed the battery

Please let me know your device SKU name and battery part number printed on the battery.

 

Thanks

 

Model: MR1100|Nighthawk M1 Mobile Router
Message 3 of 4
Bugalugs90
Aspirant

Re: MR1100 M1 firmware update 12.06.08.00 killed the battery

SKU: MR1100-1TLAUS

Battery P/N: 308-10034-01

Model: MR1100|Nighthawk M1 Mobile Router
Message 4 of 4
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