Orbi WiFi 7 RBE973
Reply

Mac and iPhone dropping Nighthawk X6S connection

chasEgil
Aspirant

Mac and iPhone dropping Nighthawk X6S connection

The router worked great for 8 months, but then lately there is a delay in connecting my Mac to the router.  Also both the Mac and my iPhone frequently connect to a neighbor's unsecured router.  And my Mac sometimes gives me a message that the stored password is incorrect for making the connection.  It takes a minute of work-around to connect.  2 weeks ago I did pull the plug on both the router and the modem, but after the restart nothing has changed.

Model: R7900|Nighthawk X6 AC3000 Tri-Band WiFi Router
Message 1 of 5

Accepted Solutions
microchip8
Master

Re: Mac and iPhone dropping Nighthawk X6S connection

Try a factory reset and reconfigure manually

View solution in original post

Message 2 of 5

All Replies
microchip8
Master

Re: Mac and iPhone dropping Nighthawk X6S connection

Try a factory reset and reconfigure manually

Message 2 of 5
chasEgil
Aspirant

Re: Mac and iPhone dropping Nighthawk X6S connection

Thank you!  I will try that.

Model: R7900|Nighthawk X6 AC3000 Tri-Band WiFi Router
Message 3 of 5
chasEgil
Aspirant

Re: Mac and iPhone dropping Nighthawk X6S connection

Suggested solution has worked very well for 3 days!

Model: R7900|Nighthawk X6 AC3000 Tri-Band WiFi Router
Message 4 of 5
myersw
Master

Re: Mac and iPhone dropping Nighthawk X6S connection

Glad it worked for you.

 

Properly designed firmware would not require a reset and reconfigure with an update. Suspect you have firmware update on which is the default. I suggest turning that off so you know when update is happening.

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 1852 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7