Model R8000 Trying to reset password but has security questions that don't work

[Tacobely]

I've tried 7 X to reset my password and everytime I login to my router it only asks for my serial #!!   When I enter that it then asks for 2 security questions.  No matter what I answer with, it keeps saying I entered the incorrect information.

How do I reset the security questions???

(Tacobely)

[plemans · Accepted solution]

Many just push the reset button. 
it has to be pushed and held for 7-15 seconds while the router is fully powered on. 

the default login is: admin

default password is: password

[plemans · Accepted solution]

Many just push the reset button. 
it has to be pushed and held for 7-15 seconds while the router is fully powered on. 

the default login is: admin

default password is: password