Modem & Ethernet Work but no WiFi

[PM42]

The internet to my cable modem works, and when I plug the Ethernet cable from the modem directly into a computer, that works, but with the Ethernet cable running from the modem to the router, the Nighthawk shows a red light for the internet and will not offer any connectivity. I have tried all the various resetting options—modem, router, both, in various orders—and can’t get it to work. If it matters, we lost internet service for a few hours in a storm, but the internet is back now.

[plemans · Accepted solution]

storms are great at wrecking electronics. 

What modem are you using? 

Have you tried this ?

1. factory reset both the modem and router. 

2. once reset, power them both down and disconnect all devices from both (including coax from modem)

3. reconnect the coax to the modem. power it on. leave it for several minutes. 

4. connect cable from modem to wan port on router. 

5. power router on. give it several minutes to fully boot. 

6. try setup. 

[plemans · Accepted solution]

storms are great at wrecking electronics. 

What modem are you using? 

Have you tried this ?

1. factory reset both the modem and router. 

2. once reset, power them both down and disconnect all devices from both (including coax from modem)

3. reconnect the coax to the modem. power it on. leave it for several minutes. 

4. connect cable from modem to wan port on router. 

5. power router on. give it several minutes to fully boot. 

6. try setup. 

[PM42]

This fixed the problem: thank you very much!

[plemans]

Glad to hear it! if you mark it as solved, it can help the next person