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My X4S D7800 keeps dropping upload speed

Manserps
Aspirant

My X4S D7800 keeps dropping upload speed

Hi 

I purchased my X4S to ensure I had the best modem router I could afford. Unfortunately it has constantly dropped connection speed, I have 100/20 account and I see drops consistently to upload speed of .9 which makes gaming impossible. This is so annoying as my line speed is 120/44 when checks are done. This is definitely a problem with the Netgear X4S which should not happen at this price point. ??

Message 1 of 6
plemans
Guru

Re: My X4S D7800 keeps dropping upload speed

You have the D7800? 

Is it connected using a dsl connection or are you connecting through another gateway? 

What firmware is on it? 

how often is the speeds dropping? 

Message 2 of 6
Manserps
Aspirant

Re: My X4S D7800 keeps dropping upload speed

Hi
It’s connected to a high speed fttn connection. It seems to drop speed every 24 48 hours and regains this after a reboot. The firmware is updated to .64.
Model: D7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router
Message 3 of 6
plemans
Guru

Re: My X4S D7800 keeps dropping upload speed

what gateway is it connected to? 

Does everything drop in speed? Or just wireless or just wired?

Message 4 of 6
Manserps
Aspirant

Re: My X4S D7800 keeps dropping upload speed

Hi 

 

I am connected directly to the wall socket. When the speed drops it drops everything not just the wifi.

Message 5 of 6
plemans
Guru

Re: My X4S D7800 keeps dropping upload speed

did the issue just start or is the D7800 new? 

Message 6 of 6
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