My internet speeds cut from nearly half a gig to a fraction of the speed.

[Pissedjedi]

Currently my internet provider is Charter spectrum. I have a 350 meg  internet plan. With my brand new motorala Modem

MOTOROLA 16x4 Cable Modem, White Model MB7420, 686 Mbps DOCSIS 3.0

. I am getting 430 megs. But after setting up my Nighthawk I went to speedtest and I am seeing download rates of only 25 megs. Note the firmware is the latest version. This is a Windows 10 pro Pc. Manufactured by xidax. Amd 3750x Processsor 32gigs ddr4 ram, 1080ti. Motherboard is a x370 killer sli. So any ideas would be greatly appreciated.

[plemans · Accepted solution]

What firmware is on the R8000?

was the R8000 a new device? or prior setup?

I'd start by factory resetting and re-installing manually. many times prior qos/traffic monitoring settings can cause issues. 

[plemans · Accepted solution]

What firmware is on the R8000?

was the R8000 a new device? or prior setup?

I'd start by factory resetting and re-installing manually. many times prior qos/traffic monitoring settings can cause issues. 

[Pissedjedi]

Thank you so much. Sometimes the simplest solutions fix everything. I did the reset. Had the nighthawk recheck the internet settings. rebooted my pc. and now I am getting 480 megs direct from the nighthawk. A new record. Thanks so much!