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Forum Discussion

skywarn's avatar
skywarn
Follower
Jun 06, 2022

My model R6900P stopped working with LIMITED CONNECTION error.

I have had this router for several years now and it has worked like a champ. Yesterday while doing my normal things on my home PC I got the error LIMITED CONNECTION. What is this error and what could have caused it?

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?