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NETGEAR Nighthawk R7000 WiFi Router - LAN gone

Johndanese
Aspirant

NETGEAR Nighthawk R7000 WiFi Router - LAN gone

I wanted to set up my router for a Mixing board. I went to the settings on browser and updated the Mixer for the LAN IP address 10.10.2.1

The video I watched further stated to change the DHCP starting IP address to a number similar to 10.10.2.5 to avoid conflicts.... anyway I did that. The thing is there are only 4 LAN slots so maybe this is the problem.....

When rebooting the router there is now NO LAN settings. If I choose to set the LAN settings the screen refreshes without the LAN and the LAN is greyed out in the wireless window.

If I plug my computer into the LAN- it will work but it’s not the original settings :

10.10.2.1 through 4 I assume.

Anyway I tried factory reset (I think that only resets the PW). I spent hours. No idea what to do now.

Thanks
Message 1 of 11
antinode
Guru

Re: NETGEAR Nighthawk R7000 WiFi Router - LAN gone

> NETGEAR Nighthawk R7000 WiFi Router [...]

 

   Firmware version?  Connected to what?

 

> I wanted to set up my router for a Mixing board. [...]

 

   Not a very detailed desription of that device.

 

   Why would you not want to set up your (unspecified) "a Mixing board"
to work with the router (with its default settings)?  How much extra
work are you trying to make for yourself?  If you have some actual
reason, please reveal it.

 

> [...] I went to the settings on browser and updated the Mixer for the
> LAN IP address 10.10.2.1

 

   _Whose_ "the settings"?  The settings of your (unspecified) "the
Mixer"?

 

   Why the odd-ball IP address(es)?  You can pick any "10.a.b.*" range
you want, but why not the defaults?


   How did you choose that address?  What's the LAN IP address of the
R7000?  I'd expect the router to be at ".1", which would make that a
very bad choice for any client device.

 

> The video I watched [...]

 

   Thanks for not including a link.  I hate watching low-quality
"instructional" movies.  On the other hand, with my weak psychic powers,
I can't see what you watched.

 

> [...] change the DHCP starting IP address to a number similar to
> 10.10.2.5 to avoid conflicts.... anyway I did that. [...]

 

   If _you_ are handing out (static) addresses (like ".2", ".3", and so
on) to some of your client devices, then you should not leave those
addresses in your router's DHCP pool, so that it will think that it can
also hand out those same addresses to (other) DHCP client devices.


> [...] The thing is there are only 4 LAN slots so maybe this is the
> problem.....

 

   No.  There's no required correlation between the number printed near
any of those connectors and the IP address of any connected device.
(Especially not for "1", which you probably shouldn't be using as an
address.)

 

> When rebooting the router there is now NO LAN settings. [...]

 

   I don't know what that means.  As usual, showing actual actions
(commands) with their actual results (error messages, LED indicators,
...) can be more helpful than vague descriptions or interpretations.

 

> [...] I tried factory reset (I think that only resets the PW). [...]

 

   Think again.  Visit http://netgear.com/support , put in your model
number, and look for Documentation.  Get the User Manual.  Read.  Look
for "Factory Settings".  Further reading might not hurt, either.


   In the words of the philosopher Williams, "If you don't think too
good, don't think too much."


> [...] No idea what to do now.

 

   Start again, and reconfigure your router.  You might want to reset
the network parameters of your (unspecified) "a Mixing board", too,
before connecting it to your router.

Message 2 of 11
Johndanese
Aspirant

Re: NETGEAR Nighthawk R7000 WiFi Router - LAN gone

Thanks for responding.

In a nutshell this screen ( I took a screenshot before making changes. The Mixer is a Soundesign ui24r. That is meaningless info. All I needed to do was get the LAN IP address from router and config the mixer to that address.. the address was 10.0.0.1 (see picture). The instruction video ( also meaningless ) said to avoid conflicts change the starting IP address to something higher to avoid conflict. Again that is the REASON and the ONLY thing I changed on the router. I changed that to 10.0.0.5 ( highlighted part).

I was incorrect in my original (the mixer was 10.10.2.1) post.

Anyway in a nutshell I changed the Starting IP address on the DHCP server to 10.0.0.5

Now I have no access to LAN settings ( the screen in picture). That is the issue. It’s gone.
Reset button did not bring it back.

Thanks
Message 3 of 11
Johndanese
Aspirant

Re: NETGEAR Nighthawk R7000 WiFi Router - LAN gone

The screen shot shows the firmware version. I did the firmware upgrade prior to doing anything. Latest version. Thanks.

Changing the starting IP address removed the LAN setting page. I spent hours , did reset , scoured internet.

Thanks.
Message 4 of 11

Re: NETGEAR Nighthawk R7000 WiFi Router - LAN gone


@Johndanese wrote:

Anyway I tried factory reset (I think that only resets the PW).


It actually wipes all settings that you have made on the device and puts it back to the factory defaults.

 

I can't see where you told people what device sits in front of this router as a connection to the Internet.

 


@Johndanese wrote:
The screen shot shows the firmware version.


I recommend Alt+Print screen in Windows. Much easier than messing around with cameras.

 

Message 5 of 11
Johndanese
Aspirant

Re: NETGEAR Nighthawk R7000 WiFi Router - LAN gone

Thank you.

I did do a reset -pushed Reset Pin in for 30 seconds, let router reboot. Unfortunately, the LAN options are still not available. When I went to “advanced” then chose “LAN Settings” I was able to look at the screen I uploaded and config it if needed.

That option is no longer available because when I click it the screen refreshes and does not go to the page to adjust LAN but displays a status page for - Wireless, Internet, USB, Parental controls. It does not display the LAN settings as before.

This router will not need to connect to the Internet. It is merely a wireless router to control the mixer and let band members connect wirelessly to adjust their monitors. The internal wireless router is usable but on a stage would sit down too low to be effective - the external router is recommended so it can be placed in a better line of sight for the devices. It will not have an internet connection.

I apologize for saying I “Think” it only resets passwords for access - but I drew the conclusion that it kept the news firmware, made me redo passwords and did NOT bring back the LAN settings adjustment screen.

It is pretty annoying and it is frustrating.

It ONLY comes down to this regardless of what application I was trying to do as I never continued the mixer connection:

I changed the “starting IP to .5 and on reboot the LAN options are gone.

So maybe o have too much info?

The question is why after changing the “starting IP” to .5 did the LAN options go away?

Thanks
Message 6 of 11

Re: NETGEAR Nighthawk R7000 WiFi Router - LAN gone


@Johndanese wrote:

This router will not need to connect to the Internet. It is merely a wireless router to control the mixer and let band members connect wirelessly to adjust their monitors.


Ah, that's alien territory to me. Netgear designed the R7000 to be a router for people connected to the Internet. I doubt if they considered your scenario.

 

You may be trying to use it for something that it is not designed for.  So there's not much that Netgear, or anyone else, can do to repurpose the R7000.

 

You might get better help in a group that helps bands to manage their technology.  There is thing special about the R7000. Any advice you can get on any router might well carry over to your device.

 

 

Message 7 of 11
Johndanese
Aspirant

Re: NETGEAR Nighthawk R7000 WiFi Router - LAN gone

No, I believe it can serve as a router as well as a WAN modem. The only difference is I won’t be plugging an internet connection in. It should still let me connect wirelessly to the network.

It’s a simple protocol it’s just that the LAN info disappeared. Haha. It’s crazy.
Message 8 of 11
antinode
Guru

Re: NETGEAR Nighthawk R7000 WiFi Router - LAN gone

> The screen shot shows the firmware version. [...]

 

   Typing that was easier than typing "V1.0.4.30_1.1.67"?  Which, by the
way, is pretty old.

 

> The screen shot shows the firmware version. I did the firmware upgrade
> prior to doing anything. Latest version.

 

   Huh?  "prior to" taking that picture?  As always, an actual version
number would be more useful than your opinion of what's "Latest" today.


> [...] the address was 10.0.0.1 (see picture). [...]

 

   That's the LAN IP address of the router.

 

> [...] Connected to what?


   Still a mystery.  The fact that the router's LAN IP address is
"10.0.0.1" suggests that you've connected its WAN/Internet port to some
other (unspecified) router.  Cascading multiple routers can cause
multiple problems.

 

> [...] the ONLY thing I changed on the router. I changed that to
> 10.0.0.5 [...]

 

   _What_, exactly, did you change where?  Did you configure that as a
static address _on_ your mixer, or did you configure a "Reserved
Address" for your mixer _on_ the R7000?

 

> [...] to avoid conflicts change the starting IP address to something
> higher to avoid conflict. [...]

 

   Ok.  Your picture doesn't show that.  It's still ".2" - ".254" there.

 

> [...] I changed the Starting IP address on the DHCP server to 10.0.0.5


   How, exactly, would that avoid a conflict?  If you configured
"10.0.0.5" as a "Reserved Address" for your mixer _on_ the R7000, then
there's no problem (and you didn't need to change the DHCP pool limits).


   If you configured "10.0.0.5" as a static address _on_ your mixer, and
you left "10.0.0.5" in the DHCP pool, then there's (still) a potential
conflict.  To avoid a conflict with "10.0.0.5", the pool "Starting IP
Address" would need to be at least "10.0.0.6".

 

> Now I have no access to LAN settings ( the screen in picture). That is
> the issue. It's gone.

 

   Where did you look for it?  It's not the default screen.  Did you try
clicking on ADVANCED > Setup > LAN Setup?


> When I went to "advanced" then chose "LAN Settings" [...]

 

   "V1.0.4.30_1.1.67" is so old that I can't be sure what's true there.
On any recent firmware cersion, I'd expect ADVANCED > Setup > LAN Setup
to be the path.  As explained in the R7000 User Manual.


> [...] Get the User Manual.  Read. [...]

 

   Did you?

 

> This router will not need to connect to the Internet. [...]

 

   Ok, but, as explained above, it does seem to be connected to
something now. It might help if you explained what you actually intend
to do, rather than trying to hide as much detail as possible, confusing
everyone.

 

> I changed the "starting IP to .5 and on reboot the LAN options are
> gone.

 

   I doubt that that change made the difference.  A much newer firmware
version might have moved the LAN Setup page to a different place.

 

> So maybe o have too much info?

 

   I sure could use more.


> The question is why after changing the "starting IP" to .5 did the LAN
> options go away?

 

   That's certainly _a_ question.  Look in the right place?

 


> The video I watched [...]

 

> I spent hours , [...] , scoured internet.

 

   Like "I saw it on the Internet", none of that conveys any useful
information.

 


> Netgear designed the R7000 to be a router for people connected to the
> Internet. I doubt if they considered your scenario. [...]


   Some of us don't get out much.  People do this frequently.  The
biggest problem normally is that the router expects to set its date+time
from a network NTP server, and it can't talk to one if its WAN/Internet
connection is missing.

 

 

> [...] as well as a WAN modem. [...]

 

   An R7000 is a router, not any kind of modem.

Message 9 of 11
Johndanese
Aspirant

Re: NETGEAR Nighthawk R7000 WiFi Router - LAN gone

Ok thanks for your critique of my question that was helpful (NOT).

Anyway, I’ll ask someone who may know the answer.

The question again is this.

If I go into the router config page advanced settings and choose to change the starting IP address will it make the LAN config page go away? It did. That is all I did.

The support page for the router had that version of firmware as the most recent.

Anyway. Thanks for trying. The answer is you don’t know.
Message 10 of 11
antinode
Guru

Re: NETGEAR Nighthawk R7000 WiFi Router - LAN gone

> Ok thanks for your critique of my question that was helpful (NOT).

 

   If you actually want help, then you might want to consider providing
a better problem description.  Sadly, that might include answering basic
questions about what you're doing, and what happens when you do it.  For
example, a good start would be:

 

>    Firmware version? Connected to what?

 

> If I go into the router config page advanced settings [...]

 

   Exactly _which_ page?  Exactly _how_ did you get there?

 

> [...] and choose to change the starting IP address [...]

 

   This is the "LAN Setup" page?  As in "ADVANCED > Setup > LAN Setup"?
Notice that you didn't actually say that.

 

> > [...] Get the User Manual. Read. [...]
>
>    Did you?

 

   So, that's a "No"?

 

> [...] will it make the LAN config page go away? [...]

 

   Not in my experience, no.


> It did. That is all I did.

 

   This must be some new meaning for "all".  What happened to that
"Latest version" claim in your original message?  "V1.0.4.30_1.1.67"
certainly is not even close to any "Latest version" for an R7000.


   What do you think that "A router firmware upgrade is available." (as
in your picture) means?

 

> The support page for the router had that version of firmware as the
> most recent.

 

   _Which_ "The support page for" _which_ "the router" said that _which_
version was "the most recent"?  Look for "Model" on the product label.

 

   Visit http://netgear.com/support , put in your model number, and look
for Downloads.  (For older versions, under Firmware and Software
Downloads, look for "View Previous Versions".)  Find the kit(s).
Download the kit(s) you want.  Read the "Release Notes" file for
instructions.  (In the User Manual, look for "firmware", and,
especially, for a topic like "Manually Upload Firmware to the Router".)
When that fails because of a deficient User Manual, try:


      https://kb.netgear.com/23960

      https://kb.netgear.com/31573

 

   When I do that for an R7000, I see "V1.0.11.110_10.2.100", not
"V1.0.4.30_1.1.67".

 

> [...] The answer is you don't know.

 

   I have no trouble at all in finding ADVANCED > Setup > LAN Setup on
_my_ R7000.

 

   With my weak psychic powers, I certainly don't know what you're
seeing or doing.  What you're saying/writing makes very little sense,
and you seem unwilling/unable to answer simple questions about basic
facts.  Until that changes, I'll look for more productive ways to spend
my time.

Message 11 of 11
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