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NETGEAR Nighthawk X4S Smart WiFi Router (R7800) - Reset Password

pjw3342
Aspirant

NETGEAR Nighthawk X4S Smart WiFi Router (R7800) - Reset Password

How do I reset my password.  It asks me my 2 questions. I submit my answers.  They say they are wrong. Note: I know when I graduated from high school and I know my Dad's middle name.  Somehow the file is corrupt.  What can I do?

Model: R7800|Nighthawk X4S AC2600 Wifi Router
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FURRYe38
Guru

Re: NETGEAR Nighthawk X4S Smart WiFi Router (R7800) - Reset Password

Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 10 seconds then let go. Then log in to 192.168.1.1 using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.

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Message 2 of 5

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FURRYe38
Guru

Re: NETGEAR Nighthawk X4S Smart WiFi Router (R7800) - Reset Password

Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 10 seconds then let go. Then log in to 192.168.1.1 using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.

Message 2 of 5
plemans
Guru

Re: NETGEAR Nighthawk X4S Smart WiFi Router (R7800) - Reset Password

Problem with password recovery is that even if you didn't set it up, it still asks the questions but there isn't a correct answer. 

so in those situations where either it wasn't setup or you dont' have the correct answers, then you'd need to follow @FURRYe38 advice and factory reset to get back in. 

Message 3 of 5
pjw3342
Aspirant

Re: NETGEAR Nighthawk X4S Smart WiFi Router (R7800) - Reset Password

THANKS!  Much appreciated.  Mistake I made was user name - admin. UGH!

Message 4 of 5
FURRYe38
Guru

Re: NETGEAR Nighthawk X4S Smart WiFi Router (R7800) - Reset Password

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...


Enjoy.

 

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